Robovault in Ft Lauderdale was… Robovault in Ft Lauderdale was outstanding when it was locally owned. StorageKing now owns Robovault's facility. Service is plain bad. No one answers the phone. Ever. Messages about updating a credit card for autopay were not returned. The SK website said it did not recognize my credentials after two years of ownership by SK. I could not transact routine business online, such as making a payment to avoid penalties, as a result. I am moving to a locally owned facility. Buyer Beware.

Rose is perfect Rose is perfect. She gave the best service ever.

RIDICULOUS INCREAES EVERY 8 MONTHS They increase the rentals every 8 months; for 2024 the rate increase is over 9%. They keep expanding/building and it appears they pass on the cost to their customers. Filed a complaint and basically it falls on deaf-ears; nothing ever gets done. This is a Florida Location, I'm referring to.

I tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.

Michelle at location 065 in Pensacola… Michelle at location 065 in Pensacola Florida has been absolutely wonderful in many ways, from helping me last April to downsize my mother's storage unit to what we currently needed to today when she walked me through setting up an online account in order to make online payments. She has natural customer service skills that you just can't teach someone. So glad she is working at the Olive Road location. : )