Comgateway has been placed UNDER… Comgateway has been placed UNDER JUDICIAL MANAGEMENT. Probably goodbye to my parcels with them.. whihc cost me a few thousand USD... My fault for not checking after having not used them for nearly a year..

Parcel stuck in warehouse, no support or answer! I've ordered an important parcel which has been shipped to comGateway in Portland Oregon, now it's stuck there! I'm desperately trying to organise shipment to Australia but can't. The parcel is status red. No clue or ability to deal with the problem on the website. No answer from any of comGateway's support emails. Phone number doesn't work. I'm completely stuck. No help available. Cannot reach a human or get any help. This is a disaster! How does a customer get any support at all?

Used to be great but terrible now They used to be very fast and reliable, but after the move to another warehouse, the speed of processing is absolutely atrocious. Expect at least 2-3 weeks between each step before it leaves the warehouse, so if you intend to use their Onebox process, expect to wait 4-6 weeks.

It's a pity that CGW went downhill It's a pity that CGW went downhill. Used their buy for me services multiple times, transactions were swift & effortless. Until the beginning of this year everything starts to slide. Hopefully one day, this website can come alive again, better.

Being very frank here Being very frank here. I had been duped by many shippers prior, not comsgateway thankfully. Close to 20 packages went through them without a hitch- they looked after my stuffs, their customer service took my enquiries and requests seriously, and could advise which items not to ship (ask first). Glad they don't assert shipping regulations out of thin air- like other places and rip me off.