dani cabasal
PHTotally would always go back to… Totally would always go back to comgateway, I have tried a few more sites but nothing beats great services this site offers. They do not only offer the cheapest shipping charges, but they also deliver items right on time and if you're lucky enough your items could also be delivered to you earlier than the date its supposed to arrive to your doorstep. They make sure that your items are all safe and sound when it gets to you! so I am one of the many happy customers from this site!
WM
SGGot there in the end... Similar to everyone here - I've been using comgateway for the better part of 10 years with zero issues at all. Recently went ahead with getting 2 packages delivered as I normally would have. And as with everyone's experiences here both packages were delivered (with delivery confirmations from respective merchants)... yet no news from comgateway, nothing reflected on the site. Thankfully they eventually came through, just about 3 weeks later than they should've. I'll use them again, but waiting to see if they've truly gotten their house in order from the future reviews here...
Dheepa Christopher
SGLong process, but finally successful 2 shipments arrived at the address ( both on different dates in June) . One package appeared on my dashboard after 2 weeks and I shipped it immediately. Another appeared on my dashboard today and I shipped it immediately too .. I did try to contact them through the bot, regular emails and of course there was a total breakdown in communication. But I am giving 4 stars as they still managed to retrieve both packages finally . It was a frustrating process , but they redeemed themselves, finally. For all those waiting for your package, keep emailing them and keep the hope that one day you will receive your package
steveee wonders
SGBeing very frank here Being very frank here. I had been duped by many shippers prior, not comsgateway thankfully. Close to 20 packages went through them without a hitch- they looked after my stuffs, their customer service took my enquiries and requests seriously, and could advise which items not to ship (ask first). Glad they don't assert shipping regulations out of thin air- like other places and rip me off.
RMA
AUParcel stuck in warehouse, no support or answer! I've ordered an important parcel which has been shipped to comGateway in Portland Oregon, now it's stuck there! I'm desperately trying to organise shipment to Australia but can't. The parcel is status red. No clue or ability to deal with the problem on the website. No answer from any of comGateway's support emails. Phone number doesn't work. I'm completely stuck. No help available. Cannot reach a human or get any help. This is a disaster! How does a customer get any support at all?