Secure Comgateway

Portland, United States
image
2.05
Based on 20 Reviews

5

10.00%

4

10.00%

3

10.00%

2

15.00%

1

55.00%
About Secure Comgateway

Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.

Tags
Contact Info

You need to Login first to submit your review.

image
MARIO Gismondi
AU

I abandoned ship.... I was using this company for years. They had excellent service and good shipping rates. Their consolidation packing was next to none, it was awesome. Then sometime in 2022..... 1. they had a staff shortage that really dragged them down. 2. in the middle of the staff shortage this year, 2023, they moved warehouse and it went from bad to a disaster. I abandoned ship after the warehouse move and reading the reviews, I am glad I did. Pity, I really liked them..... :-(

image
David
AU

Can no longer recommend this company. Can no longer recommend this company. Change of address without any prior notice has resulted in lost packages. Had a package delivered to the new address (with tracking) and its now been 5 days since it arrived and still not coming up in their system. Contact Us now never provides any response. (Emails been unanswered for 2 months)

image
Dheepa Christopher
SG

Long process, but finally successful 2 shipments arrived at the address ( both on different dates in June) . One package appeared on my dashboard after 2 weeks and I shipped it immediately. Another appeared on my dashboard today and I shipped it immediately too .. I did try to contact them through the bot, regular emails and of course there was a total breakdown in communication. But I am giving 4 stars as they still managed to retrieve both packages finally . It was a frustrating process , but they redeemed themselves, finally. For all those waiting for your package, keep emailing them and keep the hope that one day you will receive your package

image
Charmaine Looi
SG

Reconsider using CGW .. look elsewhere I have been using CGW for years and the service standards have really slipped. They actually lost my item and they refused to compensate me for it. Please seriously reconsider using them. Look for other options!

image
Unheard*of
SG

Poor customer care I engaged their services for 2 years. The options for items self collections (pick up/locker) are since gone lately. Time after time, shipments after shipments- Their customer services have not done me a single helpful thing! Not even making a request to the courier on behalf. Only hearing conflicting statements, empty words and promises in god knows when...

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow