Antwon Burger
GBRented 2 spaces at the Morristown,TN… Rented 2 spaces at the Morristown,TN location.Upon exit,had difficulty vacating.Dalene worked with me and Greg even stayed late to assist.Thanks for going the extra mile!
Philippe Cooper
GBWill not return Security deposit We moved out of our unit in advance of our lease end date and provided ample notice of termination. The unit was left impeccable. We made numerous requests for refund of the security deposit to no avail. Their collections person Jailyn told me “check in mail” for past 6 weeks. Update: after contacting senior management- check was finally issued.
VM
GBThey raised the fees and added… They raised the fees and added insurance without notification, never asked if we had home owners or renters insurance, so we had to double pay. Their late fees are outrageous. They do not work with you or allow partial payments.
Patricia Gandura
GBStore Space - Brookhaven PA I rented a unit at new Brookhaven, PA location. The manager was very nice and helpful. I had the unit a little over a month when Items were taken from the locked unit. I called customer service and was told someone from management would call - No call. I submitted a claim through tenant protection - never heard anything. 12/8/23 - I provided written notice to store employee that I am terminating as of end of December. Their customer service/management is horrible.
David Drummond
GBLow boy trailer was stolen at Store… Low boy trailer was stolen at Store Sace. Store Space claims no responsibility. I had paid for Octobers storage fees and they hadn't deposited the check, I asked that they not deposit the check since trailer was missing. They cashed it two days later. Shame!