Victoria Best
GBThere location in Philadelphia PA on… There location in Philadelphia PA on Erie Avenue is horrible! The staff steal out of the units. This location floods, and has rodents. They have horrible customer service. My belongings got mold on them, and they still charged me storage fees. No discount was offered and it took over a month for their claims department to even respond. No one had noted my grievance until 2 months later. I sent pics of the flooding and debris. I strongly encourage people to use another company for storage.
David Drummond
GBLow boy trailer was stolen at Store… Low boy trailer was stolen at Store Sace. Store Space claims no responsibility. I had paid for Octobers storage fees and they hadn't deposited the check, I asked that they not deposit the check since trailer was missing. They cashed it two days later. Shame!
Consumer
GBRude with Rats! I had a contract with Home Star Storage. The facility was sold to Store Space Storage and that where the problems started. My rent jumped from 106 to 195 in less than 12 months. Insurance was added to my rent without even checking if I had insurance for the unit. Finally, the storage units had rats infestation. The location never reached out to the me (or anyone) to make them aware of the infestation. They were rude and I was told on several occasions the district manager would reach out to me. That never happened, Annoy Store Space Storage at all cost!
Matt
GBI am a current customer at the… I am a current customer at the Jacksonville Saint Johns location. Do not use this company they are professional at ripping you off and raising their rate every quarter! I have also had 4 separate times where I could not access my equipment at this facility and had to go purchase these item a second time to do my job those days! Somebody was sleeping behind the desk at least 4X and I could not access my stuff! Don’t use this place they are the worst!
bitty canado
GBOnce Store Space took over for Cube… Once Store Space took over for Cube Smart, the place really went downhill.It is dirty, unkempt, trash everywhere. The worst thing, however, is that whenever I visit(VERY infrequently anymore), I am harassed by management as if I am doing something wrong. Even after this horrible treatment, they raised my rate $20.00. Definitely leaving & contacting their CEO. Huge MISTAKE to rent there!!!!!!🤔🤔🤔🤔🤔🤔