Freight pro's promised a pickup that… AMMENDMENT: Freight pros knew exactly what they were picking up days in advance but still chose to commit, take payment, and not even email when the plan went south. Still Junk! Still horrible communication. They are just a middle-man they have no skin in the game. They get paid on the odd chance that it goes as planned and that's good enough for them Freight pro's promised a pickup that was really going to get us out of a jam caused by another shipping company. We scheduled, paid, then, they never showed up. Was our first and last time using freight pros.

I do not recall even using this company… I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra charge. I tried contacting several times never hear back from them. How can they charge me for shipping i never did through them. Only shipping i hsve done was with fastenal in the past year.

FreightPros placed our freight with Central Transport who destroyed it. FreightPros placed our freight with Central Transport. Clearly Central Transport cannot be trusted to "care" for freight. Their forklift drivers must be morons. Not only did they HIT the freight once on one side but hit BOTH sides. Unbelievable! Then, Central Transport accused us of NOT packaging properly. Well, let see here, They accepted the palletized Generator, placed on an oversized pallet (to protect agains hitting the actual generator), delivered it and the delivering driver actually saw the damage, supposedly took pictures of the damage, made statements to the recipeints that there definitely WAS DAMAGE, and then Central Transport refused to pay any damages. YEAH, they suck. BIG TIME. NEVER AGAIN.

If only a negative rating was available Seems to be a pattern here, same company, same employees. I used Freightpros for years and had very few issues but when an insurance claim came up, they do not do a thing to help. They are more than willing to sell you the insurance but not file correctly or treat people professionally. This last incident , I paid for $5k in coverage as I have on the 200+ shipments we booked though them, paid $1,034 for shipping and the items where damaged and returned for us to repair. The total claim was for $4600 (That included shipping) I was offered $1100 because they filed wrong, I paid an additional $1300 to ship it back, Right now I am out $5900 and they after I told them this was not acceptable refuse to help at all. Great company morals, Look at other options, this is not a good choice. Now they have responded with very little truth nice, just proves my point.

shipment mis-routed, late 1. Pickup was one day late. 2. Shipment was handled by a freight company not listed on the BOL. 3. Shipment went to a different terminal from the one on the BOL. This terminal was over 2 hours from my location. FreightPros resolved this, but it took over a week. 4. What was supposed to be a 2-day transfer (FL to VA) took over 2 weeks. FreightPros was reasonably responsive in resolving the problem, but I think in the future, I'll just pick a single trucking company, rather than go through a broker.