Bait & Switch They quoted $199.00, I accepted. We received the pallet from MA to PA without issue. I receive an additional invoice for $283.32 (above and beyond the original $199.00). I contested the ammended invoice. In their email they stated, "Central Transport billed an adjusted amount for this shipment due to: Limited Access Delivery: freight was delivered with a 42' trailer." I've contested $283.32 a second time, but it fallsbon deaf ears. We get 53-foot OTR trucks here with zero issue. Easy in... Easy out. We're also equipped with a forklift. I'll be contacting Central Freight on Monday and if necessary following up with the PA PUC. One PS... I had quotes slightly higher than $199.00, but lower than $482.32.

Overpromised, under delivered... Very costly trial. Promised that using Freight Pros would increase my customer satisfaction, and reduce my cost. Then orders were mis classed, economy carriers were removed. After 2 weeks we will use them, but not as a full service or exclusive provider as we were considering.

LIARS AND CHEATERS Total liars! They will find a great rate for you, then re-class or make up some reason to charge you way more after delivery. They did this to me on 6+ loads AFTER the shipments were delivered. Total scam. DO NOT USE Freightpros/NTG.

Positive Results with Freight Pros In the current turbulent world of transportation, it is a rarity you find a group of people who quickly return phone calls, emails, and generate accurate quotes. Most businesses we deal with these days take days to return calls or reply to emails...if at all. Pricing is competitive and the customer service is leagues above other brokers. Clayton's exemplary attention to quickly providing transportation solutions is rare these days. We highly recommend working with him and Ryan for your LTL/FTL broker needs.

shipment mis-routed, late 1. Pickup was one day late. 2. Shipment was handled by a freight company not listed on the BOL. 3. Shipment went to a different terminal from the one on the BOL. This terminal was over 2 hours from my location. FreightPros resolved this, but it took over a week. 4. What was supposed to be a 2-day transfer (FL to VA) took over 2 weeks. FreightPros was reasonably responsive in resolving the problem, but I think in the future, I'll just pick a single trucking company, rather than go through a broker.