Another bait and switch!! SCAMMERS I was quoted 460 dollars to ship a 80 pound motorcycle frame from NC to CA. A month and a half after it was shipped I was billed another 520 on top of the 460 for “weight adjustment”. the shipper is claiming my pallet weighed 360 pounds. I literally lifted the frame onto their truck myself. There’s no way possible it weighed this much. reading reviews it seems like this is a consistent scam they use to get more money out of customers. DO NOT SHIP WITH THEM. They will re bill you after the fact for some made up issue.

If only a negative rating was available Seems to be a pattern here, same company, same employees. I used Freightpros for years and had very few issues but when an insurance claim came up, they do not do a thing to help. They are more than willing to sell you the insurance but not file correctly or treat people professionally. This last incident , I paid for $5k in coverage as I have on the 200+ shipments we booked though them, paid $1,034 for shipping and the items where damaged and returned for us to repair. The total claim was for $4600 (That included shipping) I was offered $1100 because they filed wrong, I paid an additional $1300 to ship it back, Right now I am out $5900 and they after I told them this was not acceptable refuse to help at all. Great company morals, Look at other options, this is not a good choice. Now they have responded with very little truth nice, just proves my point.

I do not recall even using this company… I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra charge. I tried contacting several times never hear back from them. How can they charge me for shipping i never did through them. Only shipping i hsve done was with fastenal in the past year.

LIARS AND CHEATERS Total liars! They will find a great rate for you, then re-class or make up some reason to charge you way more after delivery. They did this to me on 6+ loads AFTER the shipments were delivered. Total scam. DO NOT USE Freightpros/NTG.

Overpromised, under delivered... Very costly trial. Promised that using Freight Pros would increase my customer satisfaction, and reduce my cost. Then orders were mis classed, economy carriers were removed. After 2 weeks we will use them, but not as a full service or exclusive provider as we were considering.