Overpromised, under delivered... Very costly trial. Promised that using Freight Pros would increase my customer satisfaction, and reduce my cost. Then orders were mis classed, economy carriers were removed. After 2 weeks we will use them, but not as a full service or exclusive provider as we were considering.

Competitive prices, however.... Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I had paid that both freight terminals they selected are in much smaller cities more than an hour drive away. My first experience with FreightPros is very bad.

If only a negative rating was available Seems to be a pattern here, same company, same employees. I used Freightpros for years and had very few issues but when an insurance claim came up, they do not do a thing to help. They are more than willing to sell you the insurance but not file correctly or treat people professionally. This last incident , I paid for $5k in coverage as I have on the 200+ shipments we booked though them, paid $1,034 for shipping and the items where damaged and returned for us to repair. The total claim was for $4600 (That included shipping) I was offered $1100 because they filed wrong, I paid an additional $1300 to ship it back, Right now I am out $5900 and they after I told them this was not acceptable refuse to help at all. Great company morals, Look at other options, this is not a good choice. Now they have responded with very little truth nice, just proves my point.

Freight pros/Meridian Logistics fraudsters extraordinaire. Freight pros/Meridian Logistics fraudulently charged my credit card an additional $678 for services they originally quoted me $878 for and the kicker is that these services were never performed by Estes freight lines, after confirming with Estes that they never even made a claim to freight Pros for the service it appears freight Pros are thieves. After approx. leaving 13 messages for several different employees and not one single returned call I am now in the process of fighting these charges with my credit card company. Next stop is the Attorney General, these people are crooks run fast and run far before you even think of using these fraudsters to ship your freight. If they spent as much time following up on customer complaints as they do writing these lame excuses they probably wouldn't have such a poor online presence. Another lame excuse from one of the many crooks @ Freight Thieves in 3...2...1

THE WORST COMPANY EVER****DO NOT… THE WORST COMPANY EVER****DO NOT USE**** The first time i ever used this company sent the weight and dimensions from iron planet that they posted I was billed for a box i shipped to a terminal Paid $295 dollars a week later they sent another bill for $185 I've reported them for fraudulent activity DO NOT USE THIS COMPANY****ACTUAL MESSAGE Rate Adjustment - Reclass from 125 to 175 - change in dimensions ; Reweigh from 140 to 175 lbs JOKE