Theft Theft. They stole 3 of my motorcycles during “inaccessible hours” and took 45 minutes stealing something braking locks and alarms without nobody supposedly noticing. The staff is 100% on the thieves side as they have nothing to tell me about why did 3 unauthorized people break into a storage which is gated to then brake into the facility which wouldn’t even allow me access at that time. I got there to find out at 3pm in the afternoon and apparently the staff had no idea even though there there since 10am. Definitely an inside job and storage post will pay.

storage's mistake After renting the unit and not being able to view or move my property to the unit for a few days due to safety issues in the apartment and exchanging units to a bigger unit I was informed on the phone by a supervisor that my unit was going to be closed because I was not informed that I had to put more money to the down payment on my unit. Although I think I should not be pinalized for the companies mistake I desided to go ahead and pay the difference so that I can be able to view my belongings. before you rent a unit make sure that unit is big enough for your property. Don't pay a dime until your ready to move your stuff in

Mold Damage Due to Leaking Sprinkler ( Storage Post Suffern,NY) In December 2018 at the Storage Post in Suffern,NY, we discovered our household items were covered in mold in unit 1190. It was not visible upon entering the storage unit as I visited the storage unit on several occasions to check on the items. Upon further investigation there were residual water marks on the ceiling of the unit. After speaking with a representative at the location, it was brought to my attention that the unit had a sprinkler leak. I filed a claim with their department, and they denied the claim even though their facility had a sprinkler leak and due to the fact, we refused insurance. Even if we took out the insurance, their insurance does not cover mold damage. The mold was not due to a fault of ours. It was a fault of their building. After losing all our items in a fire, we were depending on the items that we had in storage and was not able to use any of the because of the mold. In addition, our daughter was asthmatic and with no other option we had to take the furniture with us to determine what was salvageable. Following that the newly renovated home eventually showed evidence contamination. Better Business Bureau investigated the concerns and were ignored like I did. A police report was filed and no compensation was offered. We lost at least $40,000 of household goods with no proof of value to the house fire. That was my experience with the Storage Post in Suffern,NY

They lock your storage unit 1 day after… They lock your storage unit 1 day after your rent is due I never signed a waiver for that and nor was I told if I'm late a day the most 2 then the lock will be placed its ridiculous

Your contact email is totally… Your contact email is totally incorrect. I did NOT purchase a storage unit. I already sent you an email which, apparently, you totally ignored. Therefore, if I ever wanted to get a storage unit, I would definitely NOT deal with you company. Get your act together!