There is a huge infestation rat in the… There is a huge infestation rat in the location located in 1900 NW 19th St Fort Lauderdale 33311. Be careful all the people that have their furniture there. I lost everything I had there, The Post Storage didn't respond to me for everything I lost. I paid for two years without any sense because I paid to storage things that the rats bit. The manager of that location is the worst of people to try customers, Customer service never responded to me about the issue I opened with them, I am still waiting for them to respond to me in any way to pay for this damages. If you are looking to store your valuables or furniture look for another company more responsible for the things that happen in their location. For me, this is the worst company to store your things.

Too cold, low lights, only staff 5 hrs I have storage space in Pelham Manor, NY so I can only speak to that location. It is always too cold for my helper & I to bring in things & spend the time we need to organize them. When your nose & fingers turn ice cold, it has to be too cold! Further, when paying for temperature controlled, one expects that their stored items that are sensitive to extreme cold and or heat will be safe. I have written to the company numerous times and have not gotten a reply. Further, they have reduced the staff hours to just 4 hrs per day so there is no one there to monitor for theft. The bathrooms stay locked as well as the door to the "chat now screen". The lighting has been reduced to low lighting obviously to save money so that it is dark and depressing in there. I have two large rooms there but will be leaving as soon as I can arrange for a mover to take my things to another facility. Further, staff is supposed to open the office at 2 pm. I am waiting there, now, and at 2:13, there is no sign of a staff member t9 open the office and make the chat screen and bathroom accessible. Don't rent here!q1

Been a long time tenant and customer… Been a long time tenant and customer for Yonkers location and never had a problem with my packages being shipped to this store. Packages are for a company I worked for and for the first time when they management has change the new employee Santana has been not helpful and says my package is not the. UPS tracking shows it was delivered last Friday 10:07 AM and received by Santana. I came at 9:08 AM to pick up Monday she says no packages was delivered. She is strongly not helpful even if I went back in the office to ask her to double check and showed her the tracking. Prior to this Santana made me sign a waiver regarding liability regarding if packages are damages and storage post is not liable. She was on the phone while she was making me sign this and cant even explain to me what is written in the paper and also was not given a copy. Since this change of management Ive been having problems with this storage unit and I HIGHLY DO NOT RECOMMEND this storage post location due to this management. I hate giving reviews to this location every time a major incident happens but it cant be helped.

storage's mistake After renting the unit and not being able to view or move my property to the unit for a few days due to safety issues in the apartment and exchanging units to a bigger unit I was informed on the phone by a supervisor that my unit was going to be closed because I was not informed that I had to put more money to the down payment on my unit. Although I think I should not be pinalized for the companies mistake I desided to go ahead and pay the difference so that I can be able to view my belongings. before you rent a unit make sure that unit is big enough for your property. Don't pay a dime until your ready to move your stuff in

Professionalism I think some of the company policies should be more flexible especially for those who are on public assistance. I think that some of the attitudes at Brook ave location in the Bronx could be better. Accommodating those who aren’t working in a manner that doesn’t stress them out or having to deal with management that don’t like their job because maybe it is too much for them. I sure hope the central office views this post.