
Kenneth Harris
GBstorage's mistake After renting the unit and not being able to view or move my property to the unit for a few days due to safety issues in the apartment and exchanging units to a bigger unit I was informed on the phone by a supervisor that my unit was going to be closed because I was not informed that I had to put more money to the down payment on my unit. Although I think I should not be pinalized for the companies mistake I desided to go ahead and pay the difference so that I can be able to view my belongings. before you rent a unit make sure that unit is big enough for your property. Don't pay a dime until your ready to move your stuff in

Maryse Rouwseau
GBManaging staff is very helpful and… Managing staff is very helpful and cordial. The site's grounds and hallways are kept clean & uncluttered. Hope that all units be provided with adequate surrounding lighting, including my unit: D117. I also wish for all areas within the building be made climate controlled in the very near future. Thank you for your services and keep up the good work!

Am
GBWATER LEAK - bad service WATER LEAK at climate controlled facility Storage Post has been really difficult to deal with, they didn't respond to my claim email for 6 months. Offering <10% of the loss. Citing the coverage of the Tenant Elite Protection plan that I was made to sign without being given a chance to review. Sent only after they made an offer and for the exact amount of the offer - funny that. Climate controlled is worthless when the unit floods

Grace Zhao
GBWaited a long time (20-30 minutes)… Waited a long time (20-30 minutes) outside for the office clerk to show up and open the office to do the paperwork. Elevator was broken, had to go a long route to move stuff to storage place.

Veronique Mikolajczyk
GBYour contact email is totally… Your contact email is totally incorrect. I did NOT purchase a storage unit. I already sent you an email which, apparently, you totally ignored. Therefore, if I ever wanted to get a storage unit, I would definitely NOT deal with you company. Get your act together!