i was told one thing and had to go back… i was told one thing and had to go back twice to correct it . to top it off i was informed the manager would call and has not done so yet. i will be calling the storage to speak with manager since he/she hasn't called as expected.

Professionalism I think some of the company policies should be more flexible especially for those who are on public assistance. I think that some of the attitudes at Brook ave location in the Bronx could be better. Accommodating those who aren’t working in a manner that doesn’t stress them out or having to deal with management that don’t like their job because maybe it is too much for them. I sure hope the central office views this post.

Late fees are outrageous Late fees are outrageous. Find a different place. Once you're late you can no longer pay online. Then 100 bucks is added to the bill. Wot work with you.

They lock your storage unit 1 day after… They lock your storage unit 1 day after your rent is due I never signed a waiver for that and nor was I told if I'm late a day the most 2 then the lock will be placed its ridiculous

Great job Good evening. I had the pleasure of doing business with Storage Post. At 4077 Park Avenue Bronx New York. This one particular person, I believe she's the store manager. A miss T.Ross. She is a diamond!! we were treated like family. Very clean professional place.Thank you miss.Ross for your help an making us feel important.