Pamala Hardman Wilson
GBBeyond my expectations! Troy Box is the best move captain I've ever experienced. The teams on both ends -- Lorenzo, Pedro and Marlin in Texas and Fred, Anders and Brandon in California -- went beyond anything I ever expected to make sure our belongings were safely moved and that we were happy. We will definitely call Fred and his team for our pending local move. Every individual was committed to customer satisfaction and ease. I honestly cannot rave enough!
Doug Blount
GBExperience Daryl Flood Mayflower was a nightmare! Our experience with Daryl Flood this past summer was a nightmare; this company treated my family and our belongings with contempt and disrespect. Though the company was in breach of contract with us, we were bullied into accommodating it. Many of our belongings were damaged in the process; packers packed our belongings carelessly and irresponsibly; boxes were mislabeled in bizarre ways; delivery men put things where they wanted them to go, not where we instructed them to put them. The driver damaged our yard when he left our property. Never in our 27 years of marriage have my wife and I been treated so badly by a business.
Melissa Cowan
GBVery slow to settle damage claim While the move went well, there was significant damage to my loveseat. A claim was filed the day after the delivery and, 30 days later, there has been no inspection of the damage and no attempt to settle the claim. Very disappointing, as, to this point, we were very satisfied with the level of customer service.
John
GBInconsistent packing Boxes were incorrectly labeled as to contents. Should tell customers to not pack remotes and carry with. Many boxes crushed. Had two items broken due to removing from protective boxes. Delivery above average. From driver and his help all were very friendly and unloaded very fast, showing care and concern for our things.
Nina
GBVery bad claim experience. This is our second time using Darryl Flood for relocation. We liked the drivers and his crew who packed and unpacked with our stuff. But the experience with their claims department has been horrible. They are very slow to respond and repair or compesate for essential items which is causing us a lot of inconvenience. We paid an arm and a leg for this move and did not expect such a stressful experience. I hope they improve their claims department.