Very slow to settle damage claim While the move went well, there was significant damage to my loveseat. A claim was filed the day after the delivery and, 30 days later, there has been no inspection of the damage and no attempt to settle the claim. Very disappointing, as, to this point, we were very satisfied with the level of customer service.

My belongings arrived to the destination, many of which left in better condition than they arrived. My belongings were moved from Texas to Indiana . They arrived as scheduled, and I was updated by the driver regularly. Everything was held in storage for 3 months. As we moved from storage to the new house, I found many things damaged. Large appliances that you wouldn't think to plug in and check right off the truck....legs on couches, broken pictures, mirrors, glassware that was packed by the movers. I was slightly disappointed by the care taken for my belongings. In summary, the driver was pleasant and reliable, and kept me informed. The people they hired to pack and load were not of great quality.

Experience Daryl Flood Mayflower was a nightmare! Our experience with Daryl Flood this past summer was a nightmare; this company treated my family and our belongings with contempt and disrespect. Though the company was in breach of contract with us, we were bullied into accommodating it. Many of our belongings were damaged in the process; packers packed our belongings carelessly and irresponsibly; boxes were mislabeled in bizarre ways; delivery men put things where they wanted them to go, not where we instructed them to put them. The driver damaged our yard when he left our property. Never in our 27 years of marriage have my wife and I been treated so badly by a business.

Too much follow-up required on customer's part For some reason this time moving with DF has more difficult as it relates to getting questions answered and the requests followed-up on. We have had to follow-up up multiple times on requests and with everything going on, having to follow-up is a burden, time consuming and frustrating. This new for DF as in the past they have always exceeded in customer support/service. Hopefully this is not a trend or a result of seasonality or too much growth, etc.

Real bad experience and service!!!!! Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said they were going to do as far as when truck would arrive Contracted with mayflower but got an independent shipper.