Too much follow-up required on customer's part For some reason this time moving with DF has more difficult as it relates to getting questions answered and the requests followed-up on. We have had to follow-up up multiple times on requests and with everything going on, having to follow-up is a burden, time consuming and frustrating. This new for DF as in the past they have always exceeded in customer support/service. Hopefully this is not a trend or a result of seasonality or too much growth, etc.

Terrible, Unprofessional Customer Service I just had Derrick Fleming from Daryl Flood Logistics come to my house to properly install my dishwasher (which Brandon didn't do the first time). He was completely rude, put out and not professional. He refused to install the dishwasher on the sides and refused to show me how to unlock the refrigerator. I was completely appalled at his behavior and complete lack of customer service. Please fire Derrick from Daryl Flood. He is a terrible representation of your firm and makes me never want to use Home Depot or this service again for appliance install or anything else.

Real bad experience and service!!!!! Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said they were going to do as far as when truck would arrive Contracted with mayflower but got an independent shipper.

Used Daryl Flood for our relocation … Used Daryl Flood for our relocation from San antonio Texas to Southampton Uk was given an esimated time of arrival in UK 21st April 2017 that never happened next estimated time of arrival 16th of May and the name of the ship it would be on. Got an email on the 14th May telling us it has been delayed again next estimated date is now the 6th June 2017 am i supposed to believe this the whole episode of moving has be a joke with Daryl Flood.I would never use them again David Bourne UNHAPPY CUSTOMER

Very bad claim experience. This is our second time using Darryl Flood for relocation. We liked the drivers and his crew who packed and unpacked with our stuff. But the experience with their claims department has been horrible. They are very slow to respond and repair or compesate for essential items which is causing us a lot of inconvenience. We paid an arm and a leg for this move and did not expect such a stressful experience. I hope they improve their claims department.