Laurie
GBMy belongings arrived to the destination, many of which left in better condition than they arrived. My belongings were moved from Texas to Indiana . They arrived as scheduled, and I was updated by the driver regularly. Everything was held in storage for 3 months. As we moved from storage to the new house, I found many things damaged. Large appliances that you wouldn't think to plug in and check right off the truck....legs on couches, broken pictures, mirrors, glassware that was packed by the movers. I was slightly disappointed by the care taken for my belongings. In summary, the driver was pleasant and reliable, and kept me informed. The people they hired to pack and load were not of great quality.
John
GBInconsistent packing Boxes were incorrectly labeled as to contents. Should tell customers to not pack remotes and carry with. Many boxes crushed. Had two items broken due to removing from protective boxes. Delivery above average. From driver and his help all were very friendly and unloaded very fast, showing care and concern for our things.
JT Industries
GBHorrible experience Horrible experience. This company was unable to solve a simple issue wasting a lot of peoples time, money, and resources. Not what one would expect from a logistics company.
PWH
GBDecent but expensive Had a great experience with the driver and movers but the case manager was not very pleasant to work with and price is a bit high. I used this company only because my company (who moved me) wanted to use this company. I probably would have picked a friendlier crew with a more honest/resonable price. But at the end of the day, my stuff was moved and nothing was really damaged.
Pamala Hardman Wilson
GBBeyond my expectations! Troy Box is the best move captain I've ever experienced. The teams on both ends -- Lorenzo, Pedro and Marlin in Texas and Fred, Anders and Brandon in California -- went beyond anything I ever expected to make sure our belongings were safely moved and that we were happy. We will definitely call Fred and his team for our pending local move. Every individual was committed to customer satisfaction and ease. I honestly cannot rave enough!