Jim & Susan
GBTrouble from beginning to end! Trouble in confirming load and unload dates (driven more by their need and convenience versus us as the customer), pack and move and then unload were a cluster. Several items damages or destroyed, including our 56" HD TV - completely destroyed and not packed properly and then crammed on a truck and trampled. They literally disassembled everything to make a heavier load. Boxes were mislabeled and we are still discovering things missing and mis-packed/mislabeled. Only positive was the price, but in the scheme of things WAS NOT worth it. You get what you pay for...or not! Will not ever use them again. They also sub-contract the pack and the move and lost complete quality control in the process.
Cassandra
GBCareless Terrible experience. Most of my high end furniture was damaged. The delivery guy that did the most damage to my items even had the nerve to tell me, "you can't even tell where I glued this back together"!! Clearly he was just incompetent to think it acceptable. I regret having chose this company.
Jordan
GBTerrible, Unprofessional Customer Service I just had Derrick Fleming from Daryl Flood Logistics come to my house to properly install my dishwasher (which Brandon didn't do the first time). He was completely rude, put out and not professional. He refused to install the dishwasher on the sides and refused to show me how to unlock the refrigerator. I was completely appalled at his behavior and complete lack of customer service. Please fire Derrick from Daryl Flood. He is a terrible representation of your firm and makes me never want to use Home Depot or this service again for appliance install or anything else.
Patrick Tuttle
GB*AVOID* Stained my carpet and wont clean THEY DO NOT UNDERSTAND HOW TO TAKE CARE OF CUSTOMERS. WOULD NOT RECOMMEND THIS BUSINESS. STAY AWAY. Delivered my fridge and stove top which both work fine. During the delivery they stained my carpet from either something on their shoes or on the wheels of their dolly. After the fridge was completely setup the delivery guy brought the slip to me in my office confirm the delivery which I signed. I work from home and was on a conference call. After my conference call walked into my living room and noticed stains all over my carpet. I contact Daryl Flood and since I signed the paper they told me there is nothing they can do.
JT Industries
GBHorrible experience Horrible experience. This company was unable to solve a simple issue wasting a lot of peoples time, money, and resources. Not what one would expect from a logistics company.