David Bourne
GBUsed Daryl Flood for our relocation … Used Daryl Flood for our relocation from San antonio Texas to Southampton Uk was given an esimated time of arrival in UK 21st April 2017 that never happened next estimated time of arrival 16th of May and the name of the ship it would be on. Got an email on the 14th May telling us it has been delayed again next estimated date is now the 6th June 2017 am i supposed to believe this the whole episode of moving has be a joke with Daryl Flood.I would never use them again David Bourne UNHAPPY CUSTOMER
Melissa Cowan
GBVery slow to settle damage claim While the move went well, there was significant damage to my loveseat. A claim was filed the day after the delivery and, 30 days later, there has been no inspection of the damage and no attempt to settle the claim. Very disappointing, as, to this point, we were very satisfied with the level of customer service.
John
GBInconsistent packing Boxes were incorrectly labeled as to contents. Should tell customers to not pack remotes and carry with. Many boxes crushed. Had two items broken due to removing from protective boxes. Delivery above average. From driver and his help all were very friendly and unloaded very fast, showing care and concern for our things.
JT Industries
GBHorrible experience Horrible experience. This company was unable to solve a simple issue wasting a lot of peoples time, money, and resources. Not what one would expect from a logistics company.
Jeewa
CAmove from houston to toronto I have had a long discourse with the Daryl Flood Co so this is not new to them. The pick up was fine - the crew did a great job. No issues there. The drop off was the issue. we thought we were getting an unpacking service as well, as most companies offer and what had been our experience with Atlas in our first move. In addition, our delivery date was missed because the date was not registered (or a glitch as we were told) correctly. Then the drop off crew did a poor job in unpacking and leaving boxes everywhere. I had sent pictures to Daryl Flood about this already with little response. I felt that some reimbursement should have been done since this was not up to our expectations, nor to what was the standard for most moves. But I am only the customer.