Did Not Live Up to Expectations Some of the usual problems like mislabeling boxes, delivering them to the wrong rooms, etc. Some items were disappointing such as not completing the setup of various items that were taken apart by the crew at the loading location. For instance, I had to reconstruct our china cabinet which was made more difficult by the fact that I couldn't find my toolbox in the garage. Adjustable bed was not installed. Etc. Worst of all, one of the crew members brought his kids with him to the job and one of them stopped up the toilet where it ran over. No one came to me to say it had happened. I found out when I happened to open the bathroom door and found a moving pad wrapped around the toilet. Still trying to find things weeks later because they were boxed with things from other rooms. Also waiting for outcome of audit where I expect the result will show the number of items moved was considerably lower than the estimate (as confirmed by the driver).

Beyond my expectations! Troy Box is the best move captain I've ever experienced. The teams on both ends -- Lorenzo, Pedro and Marlin in Texas and Fred, Anders and Brandon in California -- went beyond anything I ever expected to make sure our belongings were safely moved and that we were happy. We will definitely call Fred and his team for our pending local move. Every individual was committed to customer satisfaction and ease. I honestly cannot rave enough!

Real bad experience and service!!!!! Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said they were going to do as far as when truck would arrive Contracted with mayflower but got an independent shipper.

Trouble from beginning to end! Trouble in confirming load and unload dates (driven more by their need and convenience versus us as the customer), pack and move and then unload were a cluster. Several items damages or destroyed, including our 56" HD TV - completely destroyed and not packed properly and then crammed on a truck and trampled. They literally disassembled everything to make a heavier load. Boxes were mislabeled and we are still discovering things missing and mis-packed/mislabeled. Only positive was the price, but in the scheme of things WAS NOT worth it. You get what you pay for...or not! Will not ever use them again. They also sub-contract the pack and the move and lost complete quality control in the process.

Experience Daryl Flood Mayflower was a nightmare! Our experience with Daryl Flood this past summer was a nightmare; this company treated my family and our belongings with contempt and disrespect. Though the company was in breach of contract with us, we were bullied into accommodating it. Many of our belongings were damaged in the process; packers packed our belongings carelessly and irresponsibly; boxes were mislabeled in bizarre ways; delivery men put things where they wanted them to go, not where we instructed them to put them. The driver damaged our yard when he left our property. Never in our 27 years of marriage have my wife and I been treated so badly by a business.