J Blystone
GBToo much follow-up required on customer's part For some reason this time moving with DF has more difficult as it relates to getting questions answered and the requests followed-up on. We have had to follow-up up multiple times on requests and with everything going on, having to follow-up is a burden, time consuming and frustrating. This new for DF as in the past they have always exceeded in customer support/service. Hopefully this is not a trend or a result of seasonality or too much growth, etc.
Cassandra
GBCareless Terrible experience. Most of my high end furniture was damaged. The delivery guy that did the most damage to my items even had the nerve to tell me, "you can't even tell where I glued this back together"!! Clearly he was just incompetent to think it acceptable. I regret having chose this company.
Richard
GBReal bad experience and service!!!!! Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said they were going to do as far as when truck would arrive Contracted with mayflower but got an independent shipper.
Patrick Tuttle
GB*AVOID* Stained my carpet and wont clean THEY DO NOT UNDERSTAND HOW TO TAKE CARE OF CUSTOMERS. WOULD NOT RECOMMEND THIS BUSINESS. STAY AWAY. Delivered my fridge and stove top which both work fine. During the delivery they stained my carpet from either something on their shoes or on the wheels of their dolly. After the fridge was completely setup the delivery guy brought the slip to me in my office confirm the delivery which I signed. I work from home and was on a conference call. After my conference call walked into my living room and noticed stains all over my carpet. I contact Daryl Flood and since I signed the paper they told me there is nothing they can do.
PWH
GBDecent but expensive Had a great experience with the driver and movers but the case manager was not very pleasant to work with and price is a bit high. I used this company only because my company (who moved me) wanted to use this company. I probably would have picked a friendlier crew with a more honest/resonable price. But at the end of the day, my stuff was moved and nothing was really damaged.