Very bad claim experience. This is our second time using Darryl Flood for relocation. We liked the drivers and his crew who packed and unpacked with our stuff. But the experience with their claims department has been horrible. They are very slow to respond and repair or compesate for essential items which is causing us a lot of inconvenience. We paid an arm and a leg for this move and did not expect such a stressful experience. I hope they improve their claims department.

move from houston to toronto I have had a long discourse with the Daryl Flood Co so this is not new to them. The pick up was fine - the crew did a great job. No issues there. The drop off was the issue. we thought we were getting an unpacking service as well, as most companies offer and what had been our experience with Atlas in our first move. In addition, our delivery date was missed because the date was not registered (or a glitch as we were told) correctly. Then the drop off crew did a poor job in unpacking and leaving boxes everywhere. I had sent pictures to Daryl Flood about this already with little response. I felt that some reimbursement should have been done since this was not up to our expectations, nor to what was the standard for most moves. But I am only the customer.

Did Not Live Up to Expectations Some of the usual problems like mislabeling boxes, delivering them to the wrong rooms, etc. Some items were disappointing such as not completing the setup of various items that were taken apart by the crew at the loading location. For instance, I had to reconstruct our china cabinet which was made more difficult by the fact that I couldn't find my toolbox in the garage. Adjustable bed was not installed. Etc. Worst of all, one of the crew members brought his kids with him to the job and one of them stopped up the toilet where it ran over. No one came to me to say it had happened. I found out when I happened to open the bathroom door and found a moving pad wrapped around the toilet. Still trying to find things weeks later because they were boxed with things from other rooms. Also waiting for outcome of audit where I expect the result will show the number of items moved was considerably lower than the estimate (as confirmed by the driver).

Used Daryl Flood for our relocation … Used Daryl Flood for our relocation from San antonio Texas to Southampton Uk was given an esimated time of arrival in UK 21st April 2017 that never happened next estimated time of arrival 16th of May and the name of the ship it would be on. Got an email on the 14th May telling us it has been delayed again next estimated date is now the 6th June 2017 am i supposed to believe this the whole episode of moving has be a joke with Daryl Flood.I would never use them again David Bourne UNHAPPY CUSTOMER

Real bad experience and service!!!!! Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said they were going to do as far as when truck would arrive Contracted with mayflower but got an independent shipper.