the screen never works the screen never works, its a miracle if you touch it and it actually responds in any way. ive been trying multiple times a day to get a package of mine thats been stuck in there for four days and not once has it actually responded to my touch. the apartment says they cant help me and ive never hated a stupid metal box more.

Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

Terrible terrible terrible. Terrible terrible terrible. I will never live in a place that has this trash service in place. They hold your packages hostage. Faulty systems that go “offline” and you aren’t able to access your packages. We are in a pandemic for Gods sake. The most important thing right now is our mail and that is disturbing my ability to get my medication. I will literally sue you money hungry gremlins.

Zero Issues I am really pleased w Package Concierge so far. Everything is just so fancy and secure. I have never had any problems receiving packages. Once I move apartments I will be sure to look for one of their locations.

Absolutely Not This thing is terrible. On multiple occasions, my roommates medication has been sent to my locker that she can’t access. My friend in the same complex purposely didn’t sign up for package concierge because of the bad reviews and has had her insulin locked in a random locker anyway that she doesn’t have access to. When she’s tried to contact customer support about it, they’ve been very rude. And sometimes I’ll get a text saying I have a package when I don’t, or I won’t get a text about a package I actually have. This thing is glitchy and very unreliable and I wouldn’t recommend.