the screen never works the screen never works, its a miracle if you touch it and it actually responds in any way. ive been trying multiple times a day to get a package of mine thats been stuck in there for four days and not once has it actually responded to my touch. the apartment says they cant help me and ive never hated a stupid metal box more.

I am strongly disappointed with Package… I am strongly disappointed with Package Concierge service. I paid 10$ and I didn't even need it, and I paid only because appt complex told me to do something and they didn't notify me that if I do not sign up packages will be anyway delivered to my door. So with first 6 packages this happened, they were delivered to my door anyway...so I don't understand why did I pay this service. Also 7th package was delivered in package concierge lockbox but I never got an email or sms about it. I just found it. So I do not recommend this service to anyone. Waste of money.

Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

Absolutely Not This thing is terrible. On multiple occasions, my roommates medication has been sent to my locker that she can’t access. My friend in the same complex purposely didn’t sign up for package concierge because of the bad reviews and has had her insulin locked in a random locker anyway that she doesn’t have access to. When she’s tried to contact customer support about it, they’ve been very rude. And sometimes I’ll get a text saying I have a package when I don’t, or I won’t get a text about a package I actually have. This thing is glitchy and very unreliable and I wouldn’t recommend.

Zero Issues I am really pleased w Package Concierge so far. Everything is just so fancy and secure. I have never had any problems receiving packages. Once I move apartments I will be sure to look for one of their locations.