Improved since covid I have used this many times to deliver cigarettes and alcohol to me while I was dealing with an injury and it has improved since covid clamp downs and depending on where you live or the local service people they partner with. When their own person was late or decided to not show I asked why when the store they are getting it from is opened for 24 hours why aren't you. They hand off to doordash so if I am too late in ordering I just use them or depending on who has a better prices

Idiot mean ignorant delivery The lady that delivered my 3rd order was an uncharming mean,nasty,argumentative sweetheart( because.i can not use foul language to explain her behavior I will keep it passive aggressive) so she was rude ,insulting,ignorant,nasty and pretty lowlife ,I will only say I wi never order from these people again unless they upgrade their standards in human resources.at first I loved this company, because my two prior orders the delivery people went beyond and above the call of duty. Since yesterday I am done because the delivery lady was starting arguments with my friends and as she left she got into an altercation because of her own behaviour and was screaming at a lady that has been my friend for almost a decade. I will not order from these people again unless this lady is terminated. They should implement some sort of test like personality test or some test that screens mental defiance and inability to control oneself thank you

0 stars 0 stars. First driver stole my order, they rerouted to a second through DoorDash that can’t deliver what I ordered, stupid ass CS service didn’t even read or look at the past conversation and banned me for saying the F word because they suck. When did it become so pathetic that when you F up to be called out for it and then just hide in mommies basement???

Your retailers are always out of stock… Your retailers are always out of stock on cigarettes. Your customer service agent says they can't change the retailer anymore. If I could give zero stars I would. Retailers get stock of cigarettes every single week and there is no reason why there is zero...none online. After the last time I had my grandson take me to the nearest store and I bought 3 CARTONS. So this really tells me you don't want customers in my area. This is only the most recent time I have had this issue.

Scam company Scam company. They allow you to checkout items that they don't have in inventory. Total fraud.