Frustrating cigerette delivery Had use their service numerous times so decided use 10$ off coupon they locked my account spent two hrs trying send them identity verification only to be told my ID says underage I'm 42 tried again after account unlocked onky to have my coupon code switched to discount on another site placed an order at full price and canceled due to they wouldn't honor my coupon wich made total 14.95 at checkout then I was banned from site don't have coupons u don't wanna honor,this was after I sent my ID and last 4 my debit card to their support line they did anything they could to not honor my valid coupon cheap dirtbags and cuferettes are way over pricedpriced I was so mad punch whole in my tv

They show up They show up, but their estimated time of delivery is at least twice of what they tell you

How these guys stay in business is… How these guys stay in business is beyond me. They ask for the delivery address right up front (Boca Raton , FL - not a remote area in the backwoods) - this is required to allow them to determine if they provide the service in the area of interest. So, I add an address, they confirm & present me with my options. I order a gift and set delivery. They CHARGE my credit card, reach out to the recipient, and schedule delivery. Then, AFTER the delivery was supposed to occur, they reach out to me, via text, and tell me the location is outside their delivery area. WHAT? THEY verified the delivery area (Boca Raton , FL)!! AND do you think they reached out to the recipient to let him know the delivery would not occur? NOPE!! HORRIBLE EXPERIENCE. Make me look like a schmuck when I was trying to do something nice. This company should be avoided.

Terrible I've never experienced an online shop this awful - like the person above said, how do they stay in business?? I had to give my private mobile number to be able to place the order and they didn't even send an order confirmation. They promise 3-7 days shipping but after 8 days I'm still waiting for it to be sent and being given the run around. I will NEVER use this site again.

Avoid these guys like the plague Avoid these guys like the plague. I decided to use them over my go to, Drizly because they had a bottle of Scotch I wanted to gift at $65 instead of $75. So I decided "sure, what could go wrong"? Lots. They ended up delivering a $20 bottle of bourbon (with a similar label and bottle shape to the single malt) - and I know that's a subcontractor issue but still, it smelled kinda funky, like someone was trying to trick the recipient - or it could have been a genuine mistake by the subcontractor because the bottles looked similar - who knows? Regardless, then the support fun with saucey began. 6 days later and only after threatening to chargeback my cc did they refund the full amount; they were bound and determined, even though it was their mistake to only give me a partial refund. My first and last interaction with these people. GTFO *edited to include the fact that I got a text 2 hours before the delivery of item, that was picked the day before, that item was no longer in stock. No explanation, no apology, just "choose another option". Was able to find another reasonable single malt, or so I thought but this was just the beginning.