drinkdivino.com
GBSaucey has been a great exclusive… Saucey has been a great exclusive partner for drinkdivino.com. Awesome work!
sarah
GBWorst company experience. Never delivered. Scam? What the hell is this company?! They take your money. Then five things will be out of stock that were not listed as such. You will spend hours finding something that it is out of stock. Then there is No delivery info, no way to track it. They say it was delivered but it wasn’t and now won’t reply to my multiple emails. This was a gift so super awkward to have to ask the recipient if they got it and ask them to ask neighbors and doorman again. Worst service ever. Now they have taken my money and I don’t have anything to give my brother for his birthday. They won’t even reply to me. Quick to take your money but not quick to help or send the items it seems! Would not use them again. Wasted hours on this.
Angela Ashley
GBOrder never fulfilled Despite my order being confirmed, the order was never fulfilled and I have not, after over two weeks, received any correspondence regarding my order. This is the worst customer service I have ever experienced from any on line vendor.
John
GBOrdered liquor for delivery a few days… Ordered liquor for delivery a few days later and informed the recipient of delivery time for my gift. No one ever showed up! Sent an email to customer service which was never responded to. A week later my purchase still shows up on their website for delivery the week before. Do not use this company.
Ian
GBAvoid these guys like the plague Avoid these guys like the plague. I decided to use them over my go to, Drizly because they had a bottle of Scotch I wanted to gift at $65 instead of $75. So I decided "sure, what could go wrong"? Lots. They ended up delivering a $20 bottle of bourbon (with a similar label and bottle shape to the single malt) - and I know that's a subcontractor issue but still, it smelled kinda funky, like someone was trying to trick the recipient - or it could have been a genuine mistake by the subcontractor because the bottles looked similar - who knows? Regardless, then the support fun with saucey began. 6 days later and only after threatening to chargeback my cc did they refund the full amount; they were bound and determined, even though it was their mistake to only give me a partial refund. My first and last interaction with these people. GTFO *edited to include the fact that I got a text 2 hours before the delivery of item, that was picked the day before, that item was no longer in stock. No explanation, no apology, just "choose another option". Was able to find another reasonable single malt, or so I thought but this was just the beginning.