Michael Fricks Michael Fricks
GBThis is a scam site ordered 2 packs… This is a scam site ordered 2 packs black n milds after processing payment it immediately said out of stock charged my card wouldn't return funds claims they released hold.....reporting to bank and reversing cc processing to file complaint everyone should do the same and they won't be able to scam
Ian
GBAvoid these guys like the plague Avoid these guys like the plague. I decided to use them over my go to, Drizly because they had a bottle of Scotch I wanted to gift at $65 instead of $75. So I decided "sure, what could go wrong"? Lots. They ended up delivering a $20 bottle of bourbon (with a similar label and bottle shape to the single malt) - and I know that's a subcontractor issue but still, it smelled kinda funky, like someone was trying to trick the recipient - or it could have been a genuine mistake by the subcontractor because the bottles looked similar - who knows? Regardless, then the support fun with saucey began. 6 days later and only after threatening to chargeback my cc did they refund the full amount; they were bound and determined, even though it was their mistake to only give me a partial refund. My first and last interaction with these people. GTFO *edited to include the fact that I got a text 2 hours before the delivery of item, that was picked the day before, that item was no longer in stock. No explanation, no apology, just "choose another option". Was able to find another reasonable single malt, or so I thought but this was just the beginning.
John Moffett
GBIdiot mean ignorant delivery The lady that delivered my 3rd order was an uncharming mean,nasty,argumentative sweetheart( because.i can not use foul language to explain her behavior I will keep it passive aggressive) so she was rude ,insulting,ignorant,nasty and pretty lowlife ,I will only say I wi never order from these people again unless they upgrade their standards in human resources.at first I loved this company, because my two prior orders the delivery people went beyond and above the call of duty. Since yesterday I am done because the delivery lady was starting arguments with my friends and as she left she got into an altercation because of her own behaviour and was screaming at a lady that has been my friend for almost a decade. I will not order from these people again unless this lady is terminated. They should implement some sort of test like personality test or some test that screens mental defiance and inability to control oneself thank you
GTB
GBHow these guys stay in business is… How these guys stay in business is beyond me. They ask for the delivery address right up front (Boca Raton , FL - not a remote area in the backwoods) - this is required to allow them to determine if they provide the service in the area of interest. So, I add an address, they confirm & present me with my options. I order a gift and set delivery. They CHARGE my credit card, reach out to the recipient, and schedule delivery. Then, AFTER the delivery was supposed to occur, they reach out to me, via text, and tell me the location is outside their delivery area. WHAT? THEY verified the delivery area (Boca Raton , FL)!! AND do you think they reached out to the recipient to let him know the delivery would not occur? NOPE!! HORRIBLE EXPERIENCE. Make me look like a schmuck when I was trying to do something nice. This company should be avoided.
Kurt
GBI swore the last time I ordered from… I swore the last time I ordered from Saucey, I would not do it again,but like the fool I’am I did and again they screwed up. Twice in a row they sent drivers that did not speak any English at all and could not find my house. I had to walk to them to find them and neither driver did not know what they were doing and did not get the orders right. I think they hire illegal aliens. Never again SAUCEY sucks