Your retailers are always out of stock… Your retailers are always out of stock on cigarettes. Your customer service agent says they can't change the retailer anymore. If I could give zero stars I would. Retailers get stock of cigarettes every single week and there is no reason why there is zero...none online. After the last time I had my grandson take me to the nearest store and I bought 3 CARTONS. So this really tells me you don't want customers in my area. This is only the most recent time I have had this issue.

Idiot mean ignorant delivery The lady that delivered my 3rd order was an uncharming mean,nasty,argumentative sweetheart( because.i can not use foul language to explain her behavior I will keep it passive aggressive) so she was rude ,insulting,ignorant,nasty and pretty lowlife ,I will only say I wi never order from these people again unless they upgrade their standards in human resources.at first I loved this company, because my two prior orders the delivery people went beyond and above the call of duty. Since yesterday I am done because the delivery lady was starting arguments with my friends and as she left she got into an altercation because of her own behaviour and was screaming at a lady that has been my friend for almost a decade. I will not order from these people again unless this lady is terminated. They should implement some sort of test like personality test or some test that screens mental defiance and inability to control oneself thank you

Ordered liquor for delivery a few days… Ordered liquor for delivery a few days later and informed the recipient of delivery time for my gift. No one ever showed up! Sent an email to customer service which was never responded to. A week later my purchase still shows up on their website for delivery the week before. Do not use this company.

Worst company experience. Never delivered. Scam? What the hell is this company?! They take your money. Then five things will be out of stock that were not listed as such. You will spend hours finding something that it is out of stock. Then there is No delivery info, no way to track it. They say it was delivered but it wasn’t and now won’t reply to my multiple emails. This was a gift so super awkward to have to ask the recipient if they got it and ask them to ask neighbors and doorman again. Worst service ever. Now they have taken my money and I don’t have anything to give my brother for his birthday. They won’t even reply to me. Quick to take your money but not quick to help or send the items it seems! Would not use them again. Wasted hours on this.

I ordered three packs of newport I only… I ordered three packs of newport I only received two customer service said it was merchant error but refuse to deliver my additional pack