If I could give them a Minus -10 I… If I could give Pickup a Minus -10 I would. They are awful. Advised that delivery would be on Saturday, then Monday, now Tuesday and now they can't give me a definite date. WTH. I would never use them again.

Save yourself the trouble, move on I’m only giving them one star because they have good text updates to let you know that they are delayed and that they are not going to show up at all. Absolutely worst service. Only use this company as a last resort, if you’ve exhausted all efforts and you’re comfortable having to reschedule your delivery day after day after day because they can’t find subcontractors to do the work. I suspect no independent contractors want to work with them because they take so much of the fee. My guy instinct

Long waits no communication Waited 6 hours one day. Asked for a ETA… they couldn’t give me one. We rescheduled. Waited 6 hours the next day with no estimated ETA. Finally just cancelled the order so I could stop wasting my time. I had to initiate all communication. There is no phone number to call to get information. Just chat, which is annoying. Would give them 1 star but the people on chat were actually decent with customer service.

First Time Delivery First time delivery and my item was correct and bagged with the paper receipt. Email updates very efficient and delivery completed in the stated time frame. Only suggestion leaving the package inside the outer gate for safety of package receipt. My front yard small gate isn't locked and has a tie down easily unhooked to open it and there are no dogs on property. The package was left about 2 feet from the outside of the gate in the driveway. The walkway inside the gate is also within arm's length to place packages over the top of the gate without opening it. Thank You

Doesn’t Deliver! Scheduled delivery time online with the payment in full. Did not deliver on the day / time agreed. Sent text saying delays and would be late but not that they would not be here. Rescheduled again. Another day out of the office. One more change then I am going after my credit card to get my payment back and find another vendor.