Dresser Delivery Josh A. and Andy V. just delivered our son’s dresser today and they were so awesome. Communication with coordinating item drop off to actual delivery was prompt and efficient. During delivery, they did such an amazing job and took care to ensure proper placement/item was in good condition. We really appreciate their efforts!

DPD collection point closes at 5pm, not 10pm as advertised Went to collect a DPD parcel from Morrisons in Over Hulton (58 Newbrook Road, BOLTON, BL5 1ER) only to be informed by the helpful lady behind the counter (not her fault) that the collection counter closes at 5pm.... what a complete waste of time. Advised by DPD that the collection times were 9am-10pm. Although the store is open and the parcels are behind the counter, the staff have been informed by management they are not allowed to serve customers after 5pm.

If I could give them a Minus -10 I… If I could give Pickup a Minus -10 I would. They are awful. Advised that delivery would be on Saturday, then Monday, now Tuesday and now they can't give me a definite date. WTH. I would never use them again.

Still waiting. I ordered a couch on 9/19 at 9am and paid 99 dollars for same day delivery. They did not show up. Apparently it’s not even guaranteed that they’ll show at all. I had schedule another appointment for 9/21 and hoping they’ll actually show up and not constantly tell me it’s been assigned to two people.

It's like Uber for pickup and deliveries.. It was clear that morning that I would not get my delivery that day. They had already sent out a message saying they were delayed and would TRY to deliver by the end of the day. Then I decided to Google some reviews and realize I made a huge mistake. I went right up to Big Lots and canceled my order. The store employee stated they get tons of complaints. And when I looked on the Pickup site, I saw that it's like Uber. If you own a registered truck or cargo van, you can sign and be a sub-contractor of theirs. So, if no one selects your order for delivery, then it will not get picked up.