Still waiting. I ordered a couch on 9/19 at 9am and paid 99 dollars for same day delivery. They did not show up. Apparently it’s not even guaranteed that they’ll show at all. I had schedule another appointment for 9/21 and hoping they’ll actually show up and not constantly tell me it’s been assigned to two people.

Dresser Delivery Josh A. and Andy V. just delivered our son’s dresser today and they were so awesome. Communication with coordinating item drop off to actual delivery was prompt and efficient. During delivery, they did such an amazing job and took care to ensure proper placement/item was in good condition. We really appreciate their efforts!

DPD collection point closes at 5pm, not 10pm as advertised Went to collect a DPD parcel from Morrisons in Over Hulton (58 Newbrook Road, BOLTON, BL5 1ER) only to be informed by the helpful lady behind the counter (not her fault) that the collection counter closes at 5pm.... what a complete waste of time. Advised by DPD that the collection times were 9am-10pm. Although the store is open and the parcels are behind the counter, the staff have been informed by management they are not allowed to serve customers after 5pm.

Over Promised - Under Delivered Over promise and under deliver. Horrible customer service. Mostly automated responses that give broad updates and spit up policy like it’s supposed to make things better. Waited around for our window for 9 hours just for them to cancel. I highly suggest that companies stop contracting with this company and find another or use multiple 3rd party shipping services.

First Time Delivery First time delivery and my item was correct and bagged with the paper receipt. Email updates very efficient and delivery completed in the stated time frame. Only suggestion leaving the package inside the outer gate for safety of package receipt. My front yard small gate isn't locked and has a tie down easily unhooked to open it and there are no dogs on property. The package was left about 2 feet from the outside of the gate in the driveway. The walkway inside the gate is also within arm's length to place packages over the top of the gate without opening it. Thank You