First Time Delivery First time delivery and my item was correct and bagged with the paper receipt. Email updates very efficient and delivery completed in the stated time frame. Only suggestion leaving the package inside the outer gate for safety of package receipt. My front yard small gate isn't locked and has a tie down easily unhooked to open it and there are no dogs on property. The package was left about 2 feet from the outside of the gate in the driveway. The walkway inside the gate is also within arm's length to place packages over the top of the gate without opening it. Thank You

Dresser Delivery Josh A. and Andy V. just delivered our son’s dresser today and they were so awesome. Communication with coordinating item drop off to actual delivery was prompt and efficient. During delivery, they did such an amazing job and took care to ensure proper placement/item was in good condition. We really appreciate their efforts!

Don't expect the delivery anytime soon. Good price, BUT you are required to have a lot of patience. They advertise same day delivery. After 3 days of waiting they rescheduled for the next day again. They don't seem to care much. Newer requests are taken before older ones.

Over Promised - Under Delivered Over promise and under deliver. Horrible customer service. Mostly automated responses that give broad updates and spit up policy like it’s supposed to make things better. Waited around for our window for 9 hours just for them to cancel. I highly suggest that companies stop contracting with this company and find another or use multiple 3rd party shipping services.

PickupNow delivered our Casper mattress… PickupNow delivered our Casper mattress today. They were very professional and stayed in contact with us from advising us when they would be here, updating us that they were on the way and texting when they arrived. They were courteous and did an excellent job setting up our mattress and box springs. I highly recommend the team in Austin, TX.