Don't expect the delivery anytime soon. Good price, BUT you are required to have a lot of patience. They advertise same day delivery. After 3 days of waiting they rescheduled for the next day again. They don't seem to care much. Newer requests are taken before older ones.

Save yourself the trouble, move on I’m only giving them one star because they have good text updates to let you know that they are delayed and that they are not going to show up at all. Absolutely worst service. Only use this company as a last resort, if you’ve exhausted all efforts and you’re comfortable having to reschedule your delivery day after day after day because they can’t find subcontractors to do the work. I suspect no independent contractors want to work with them because they take so much of the fee. My guy instinct

Doesn’t Deliver! Scheduled delivery time online with the payment in full. Did not deliver on the day / time agreed. Sent text saying delays and would be late but not that they would not be here. Rescheduled again. Another day out of the office. One more change then I am going after my credit card to get my payment back and find another vendor.

Long waits no communication Waited 6 hours one day. Asked for a ETA… they couldn’t give me one. We rescheduled. Waited 6 hours the next day with no estimated ETA. Finally just cancelled the order so I could stop wasting my time. I had to initiate all communication. There is no phone number to call to get information. Just chat, which is annoying. Would give them 1 star but the people on chat were actually decent with customer service.

It's like Uber for pickup and deliveries.. It was clear that morning that I would not get my delivery that day. They had already sent out a message saying they were delayed and would TRY to deliver by the end of the day. Then I decided to Google some reviews and realize I made a huge mistake. I went right up to Big Lots and canceled my order. The store employee stated they get tons of complaints. And when I looked on the Pickup site, I saw that it's like Uber. If you own a registered truck or cargo van, you can sign and be a sub-contractor of theirs. So, if no one selects your order for delivery, then it will not get picked up.