Gopuff

537 N. 3rd St., 19123, Philadelphia, United States
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1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About Gopuff

Gopuff delivers everyday essentials from cleaning supplies, home needs and over-the-counter medications to food and drinks in just minutes. Gopuff operates 24/7 in most major markets, making sure its customers have what they need when they need it: from quick meals, electronics & office supplies to baby and pet essentials, and in some markets, beer, wine and spirits. Gopuff's alcohol delivery is only available to individuals aged 21+. Gopuff allows users the joy of browsing the shelves without the hassle of going to the store. It takes seconds to order and minutes for Gopuff's driver-partners to deliver your essentials and last-minute needs. Gopuff's centrally located facilities cut out the middleman allowing for fast and affordable delivery. Visit goPuff.com to get some snacks or to learn about the perks of our Fam membership. If you need help with your order, tweet our Support Team at @goPuff_support.

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Liz Favreau
GB

Boycott gopuff Sent this message to their entire executive team... let's see if I actually hear back from anyone... "I want to let you know that ur service is broken. I have tried to order 2 days in a row, waited 3 hrs yesterday, u cancelled my order on me. Now, I've been waiting since 6:30 EDT, and it is a time sensitive order. I have been in Sales and CS for 25 years and have never been this disappointed. Help?" Update For those of you who really know me, I never do this. I am so disappointed with this service that I have to ask for your support. I *tried* to order from Gopuff this weekend. Sat. my order was in by 7P. I got a notification at 12:17A that it was cancelled. Sunday I ordered at 6:30P and received notification that it was cancelled at 1:07A! I chatted with 8 CSR's who all paid lip service but couldn't get anything done. The reason they cited was they didn't have enough drivers. Shockingly, they just had a major layoff, including drivers. Please, please, please boycott this site (I should have known, they only have a 1.7 rating). What do I have to do to have someone take my money? Even if you don't boycott, please think 20x before ordering from Gopuff. Yours truly, L

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Jerry Baciu
GB

If there was a -1000 stars option... "We're sorry! An error occurred. Please try again later." I'm at work and i wasted my lunch break trying to order some stuff from this useless website. 3 different cards declined because some kind of 3D security check that never happens. Absolutely useless. NEVER AGAIN!

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V p
GB

They send you out of date items aswell… They send you out of date items aswell as damaged items. When contacted they asked me about the products then ignored my response. One of the customer service rep girls has a seriously bad attitude. i use to spend a lot of money with gopuff every 2 or so days, but their lack of respect has made me leave this review, and I will not be using them again. Well done gopuff

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Tracie
GB

I have won of the bingo and they are… I have won of the bingo and they are saying one of my codes is not listed How can it not be listed - you sent it to me in my delivery Customer service email and chat are being useless and the keep repeating them selve - it’s not on the list What then are you sending codes that aren’t in the list They are a joke and the customer service is beyond inept O wonder they don’t have a phone line

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nooshin asgari
GB

They are thieves On 19th April, one of their driver came to our building to deliver my neighbour's shopping and on his back way, he stole my parcel from the corridor. Don't trust them, they are thieves.

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