Door to Door Storage Inc.

98032, Kent
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1.45
Based on 20 Reviews

5

0.00%

4

0.00%

3

20.00%

2

5.00%

1

75.00%
About Door to Door Storage Inc.

In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation. In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington. Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions. Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.

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Sally Marris
GB

Ordered a taxi for 6.30 pm wasn't told… Ordered a taxi for 6.30 pm wasn't told they were busy. After a few calls to the rank.the taxi finally turned up nearly a hour later.poor service.

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Enid Melendez
GB

BAD- poor service in full areas I will never use your company. more than 5 thousand dollars and the worst service. They are extortionate in price and service. and to top it does not have people who speak fluent Spanish explain everything well. I do not recommend this company. Use small companies are best in services and prices.

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Dan
GB

Never ever again Was trouble from start to finish. It started on the day they were supposed to collect my boxes to which they gave me no specific time but rather be ready at 9am. So I sat there with an empty room on the floor the whole day until 5pm to which I call to which I was told they had gone to the incorrect address and had not gone to my actual address! So I then had to travel 2 hours home only to come back again next week for another pickup. To where again, I waited all day as no specific time was given. And then when I received my boxes again, well I say boxes as they were definitely not a box anymore as it looked as if they had been ran over repeatedly by lorries and dropped from space, I counted that I was missing a box. When I received my final box (which was also mushed) the next day after calling , my monitor, which was wrapped in bubble wrap, a thick duvet and clothes, was heavily damaged on one corner and no longer functioning (BROKEN).

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Cindy
GB

The container is too small and not safe The container is too small that required me to rent 3 instead of one medium size from other vendor(s). Too small means the hard boarded surrounding doesn't allow to pack multiple items stacked, ended up using 3, not filled. Also, my items inside are broken in pieces.... Never again from this vendor. Also, they charge you for rescheduling fees where they don't give enough time in the first place. They don't bother not keeping their pick-up schedule. No a fair deal. Their refund processing is too slow... Too many problems with Door-to-Door!

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Maureen Crane
GB

DO NOT USE !!! Awful experience from start to finish - and not finished yet !! Boxes not delivered for packing - had to run out and get own boxes. Then 3 out of 6 boxes not delivered on delivery date. One arrived 2 weeks late totally smashed and the other 2 still haven't arrived. DO NOT USE. !!!!!!!

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