Stay away! The actual movers, the people who pickup, transport and deliver your stuff in those storage units, are fine. Helpful, friendly and easy to deal with. The online and telephone sales people quote one price, then charge you for another using a flimsy excuse. All sorts of "extra" charges and fees. They've got your credit card number and there's little you can do. Customer service? Forget it! Granted, just about all of these companies are kind of slippery. Save your time and money: avoid this group of cheats at all costs.

Exterminate your storage space/building While the help of having someone pack the container is nice, I wish I would have done it myself due to the broken items I retrieved while unpacking. Even when I suggested somethings I was ignored, I realized this after receiving my items and noticing where things were placed. The facility should also be sprayed with insect spray, I had so many roaches in my house after the delivery of my items.... GROSS!

Horrible company try elsewhere Nightmare experience. Moving is stressful enough this company made it worse. Never delivered our pods had to hire movers to take to their facility. STAY AWAY!

You get (if your lucky) what you pay for.. Internal tie-down handles are fixed only half way up from the unit base, so if your estimating your storage needs on notion you'll be able to secure your boxes stacked to the ceiling, guess again. And when your standing there telling your wife thru the back of your head.. "We're gonna need a bigger boat", it's going to dawn on you what a racket this is. Win-win for these guys cause you loose your hundred bucks, ect. when you cancel. ...and if you DO end up canceling, enter the " making reservations" extention (rather than existing) or you'll be on hold for hours ; )

The worst experience ever! I had been a customer for almost 3 years. I made several attemps to gain access to my container only to find out that the facility had moved location without notifying there customers, and that I could not have access until the completed the move. Tha facility hours had changed and were only open Monday through Friday from 9am to 5pm. When I finally closed my account and had the container delivered to vacate the lock had been changed. I was advised by customer service to go to a hardware store to but a bolt cutter. I would not recommend this company to any one.