Jacki Swims
GBDeceptive practices! They do not disclose they are a broker and use substandard companies that pick up their help off craigslist. The particular awful company they subbed out for my move destroyed everything! Additionally, law requires movers to offer full insurance and IVL did not (because they were subbing out the move). Bad company!!!
G Rizzo
GBWorst of the Worst Just another dishonest broker hiring the cheapest 3rd party movers. My estimate went from 10k to 16k based on their 3rd party mover wrapping and loading half my stuff, then telling me it would be 6k more. IVL was MIA when I tried to reach out and voice my displeasure. Their 3rd party mover also broke over a dozen items, most notably my $4500 reclining leather sofa, and $2500 platform bed. Once they get their cut they are non-existent. Do not use this company.
Chiara Pisapia
HKThey are awful They are awful, very unprofessional. I had the worst experience moving from LA to Hong Kong with them. The shipment took more than 3 months to arrive and whenever I tried to contact them I was going straight to voicemail and they never answered any email. I really thought I lost all my stuff. When the shipment finally arrived, there were hundreds of dollars of additional charges. They are awful STAY AWAY!!!!!
Pippa
GBGhastly situation Ghastly situation. They require cash or postal money orders for the final payment and the driver did not give a receipt to my son. Yes, I know he should have asked, but it shouldn't be hard to get afterwards. They will not respond to my voice messages or emails. Without the final receipt I can't get reimbursed.
Andrew D.
GBThey use workers hired that morning from the HD parking lot Do not use this company! They just hire a cheap local contractor who will do a crappy job and keep your money. My delivery crew was literally hired that morning from the local Home Depot parking lot. While this inexperienced crew damaged all my crap, the driver just sat in the truck and did nothing. Over $5k in damage and they just left everything by the front door. Didn't reassemble any of my furniture. And then just lied and made excuses during the complaint process. Actually said they sympathized with the driver while admitting he violated company policy. Save your money and your stuff and hire someone else.