The final price was 20 percent more… The final price was 20 percent more than the estimate. They add on loads of fees for rolling up a driveway or down a hall. Like $600 more for a small apartment move. Then you must pay by venmo or cash to the driver who just takes this money.

Deceptive practices! They do not disclose they are a broker and use substandard companies that pick up their help off craigslist. The particular awful company they subbed out for my move destroyed everything! Additionally, law requires movers to offer full insurance and IVL did not (because they were subbing out the move). Bad company!!!

Utterly useless, will not return messages or calls Trying to get in touch with this company about my Aunt's shipment from California. I have emailed multiple times, made contact on the website multiple times, called repeatedly, left messages, asked for status reports online, contacted their 'immediate response' line and CHAT on the website to absolutely no avail. It seems they don't give a toss about customers once they already have the order. Only new customers seem to have the ability to get anyone to engage with them. Furious. Will be raising a formal complaint at the highest level.

Total Con I used this company. On moving day they demanded 6000 more than their binding estimate. Since you have paid 25% upfront and it is no refundable,little choice,classic bait and switch. Once they got your money your calls go to voicemail. Burn you furnature in a non fire rather than use this company.

They are awful They are awful, very unprofessional. I had the worst experience moving from LA to Hong Kong with them. The shipment took more than 3 months to arrive and whenever I tried to contact them I was going straight to voicemail and they never answered any email. I really thought I lost all my stuff. When the shipment finally arrived, there were hundreds of dollars of additional charges. They are awful STAY AWAY!!!!!