IVL: Loss, Damage and Theft I contracted with International Van Lines based on positive online reviews. I moved from PA to CA in March 2019. Their staff did over $2,000 worth of damage to my antique wood furniture, lost boxes of china, crystal, family heirlooms, and some old jewelry and silver went missing (even though the cases and stands these items were in arrived). After paying $15,000 for the move (much demanded in cash), my loss is estimated at $25,000. I was offered $500 if I signed their release form (which I refused to do), and am now said to be due around $100. The communication was terrible once I signed and sent the deposit, as was almost everything else. DO NOT USE INTERNATIONAL VAN LINES.

I hired international van lines for a… I hired international van lines for a move from Wisconsin to Missouri. I was assured during the deposit process my move wouldn’t take longer than 7 days despite the contract mandating 21 days (seems like that was just a formality). We only saved 1,000 from hiring a local company. That 1,000 was not worth it. It has been so stressful, they seem understaffed, etc. just go local- when it is such a stressful time in your life, it isn’t worth going with this company.

The final price was 20 percent more… The final price was 20 percent more than the estimate. They add on loads of fees for rolling up a driveway or down a hall. Like $600 more for a small apartment move. Then you must pay by venmo or cash to the driver who just takes this money.

They use workers hired that morning from the HD parking lot Do not use this company! They just hire a cheap local contractor who will do a crappy job and keep your money. My delivery crew was literally hired that morning from the local Home Depot parking lot. While this inexperienced crew damaged all my crap, the driver just sat in the truck and did nothing. Over $5k in damage and they just left everything by the front door. Didn't reassemble any of my furniture. And then just lied and made excuses during the complaint process. Actually said they sympathized with the driver while admitting he violated company policy. Save your money and your stuff and hire someone else.

Accommodating and always pleasant. Moving is very stressful, but International Van Lines sure made things easier! I would give them ten stars if I could! They were accommodating and always pleasant, and they showed up ON TIME and were ready to work. The workers are VERY STRONG and had no problem moving our safe and appliances down a spiral staircase.