I hired international van lines for a… I hired international van lines for a move from Wisconsin to Missouri. I was assured during the deposit process my move wouldn’t take longer than 7 days despite the contract mandating 21 days (seems like that was just a formality). We only saved 1,000 from hiring a local company. That 1,000 was not worth it. It has been so stressful, they seem understaffed, etc. just go local- when it is such a stressful time in your life, it isn’t worth going with this company.

Accommodating and always pleasant. Moving is very stressful, but International Van Lines sure made things easier! I would give them ten stars if I could! They were accommodating and always pleasant, and they showed up ON TIME and were ready to work. The workers are VERY STRONG and had no problem moving our safe and appliances down a spiral staircase.

Everything was going great, then silence… Everything was going great and according to plan until the person who is supposed to send updates on the arrival of my possessions in London went radio silent. It’s been four months since the movers picked up my stuff and I received one update about two months ago. Four emails requesting an update have gone unanswered. I understand that the war and covid are causing delays. But can’t they just write me????

Stay away from this company I'd like to thank International Van Lines for absolutely the worst moving experience in my life. I moved from EU to California and from California to Texas before and I experienced some good relocation service. With International Van Lines I experienced delays, total lack of communication, incompetence, and absolutely not giving a **** about my stuff. It's been packed without any organization (like, garage stuff found in boxes marked as kitchen), no numbering, things like fragile pictures or my PC were just wrapped in a plastic wrap (!) and threw with the rest into the shipping container. Motorcycles, that were supposed to be strapped and secured, were lying down on the floor of the container. One motorcycle came with broken gear shifter. Many other things scratched, broken, or missing parts, we couldn't assemble our bed because frame was broken, the mattress torn and dirty and the screws all over the container. The local relocation company contractors that unloaded the container in Poland told me they have never seen such mess in 10 years of their careers.

False first impression First impression - great. The quote was quick and straightforward. But as soon as we signed the contract things have gone south. Absence of communication to begin with - they take time to email back and when they do, eventually, their - Trisha's - response pretty much says "we don't care". When you call for anything else but a quote you get a host of voice memos and end up in a voicemail. Delivery date after a storage period? Make sure you talk to the contractors ahead of time because IVL does not care. Extra services contracted via IVL - like moving a precious piano - we are still waiting for that to be completed....