Ghastly situation Ghastly situation. They require cash or postal money orders for the final payment and the driver did not give a receipt to my son. Yes, I know he should have asked, but it shouldn't be hard to get afterwards. They will not respond to my voice messages or emails. Without the final receipt I can't get reimbursed.

Worst of the Worst Just another dishonest broker hiring the cheapest 3rd party movers. My estimate went from 10k to 16k based on their 3rd party mover wrapping and loading half my stuff, then telling me it would be 6k more. IVL was MIA when I tried to reach out and voice my displeasure. Their 3rd party mover also broke over a dozen items, most notably my $4500 reclining leather sofa, and $2500 platform bed. Once they get their cut they are non-existent. Do not use this company.

Utterly useless, will not return messages or calls Trying to get in touch with this company about my Aunt's shipment from California. I have emailed multiple times, made contact on the website multiple times, called repeatedly, left messages, asked for status reports online, contacted their 'immediate response' line and CHAT on the website to absolutely no avail. It seems they don't give a toss about customers once they already have the order. Only new customers seem to have the ability to get anyone to engage with them. Furious. Will be raising a formal complaint at the highest level.

The final price was 20 percent more… The final price was 20 percent more than the estimate. They add on loads of fees for rolling up a driveway or down a hall. Like $600 more for a small apartment move. Then you must pay by venmo or cash to the driver who just takes this money.

Stay away from this company I'd like to thank International Van Lines for absolutely the worst moving experience in my life. I moved from EU to California and from California to Texas before and I experienced some good relocation service. With International Van Lines I experienced delays, total lack of communication, incompetence, and absolutely not giving a **** about my stuff. It's been packed without any organization (like, garage stuff found in boxes marked as kitchen), no numbering, things like fragile pictures or my PC were just wrapped in a plastic wrap (!) and threw with the rest into the shipping container. Motorcycles, that were supposed to be strapped and secured, were lying down on the floor of the container. One motorcycle came with broken gear shifter. Many other things scratched, broken, or missing parts, we couldn't assemble our bed because frame was broken, the mattress torn and dirty and the screws all over the container. The local relocation company contractors that unloaded the container in Poland told me they have never seen such mess in 10 years of their careers.