The final price was 20 percent more… The final price was 20 percent more than the estimate. They add on loads of fees for rolling up a driveway or down a hall. Like $600 more for a small apartment move. Then you must pay by venmo or cash to the driver who just takes this money.

Everything was going great, then silence… Everything was going great and according to plan until the person who is supposed to send updates on the arrival of my possessions in London went radio silent. It’s been four months since the movers picked up my stuff and I received one update about two months ago. Four emails requesting an update have gone unanswered. I understand that the war and covid are causing delays. But can’t they just write me????

Don't use this "moving company." Don't use this "moving company." Took nearly 14 months for a small shipment to arrive in Germany from US. Half of the shipment was lost, appeared months later in the UK, and took another two months to get to Germany. In US, packers showed up in an Enterprise Rent-a-Truck, all nice guys but only one had ever packed things before, and I had to show them how to do it. Once packed up, the company was quick to bill me for the entire shipment, but never, or only weeks or months after me repeatedly asking them, responded to my queries about the location of my effects and their likely shipment date. Including this company, which appears to be nothing more than a broker operation, I dealt with at least four other companies, all of which have their own rules, and didn't always deliver the service that I paid the "moving company" for. I've moved many times over the years and can tell the difference between a professional operation and fly-by-night jobs. Avoid this company.

IVL: Loss, Damage and Theft I contracted with International Van Lines based on positive online reviews. I moved from PA to CA in March 2019. Their staff did over $2,000 worth of damage to my antique wood furniture, lost boxes of china, crystal, family heirlooms, and some old jewelry and silver went missing (even though the cases and stands these items were in arrived). After paying $15,000 for the move (much demanded in cash), my loss is estimated at $25,000. I was offered $500 if I signed their release form (which I refused to do), and am now said to be due around $100. The communication was terrible once I signed and sent the deposit, as was almost everything else. DO NOT USE INTERNATIONAL VAN LINES.

They are awful They are awful, very unprofessional. I had the worst experience moving from LA to Hong Kong with them. The shipment took more than 3 months to arrive and whenever I tried to contact them I was going straight to voicemail and they never answered any email. I really thought I lost all my stuff. When the shipment finally arrived, there were hundreds of dollars of additional charges. They are awful STAY AWAY!!!!!