Deceptive practices! They do not disclose they are a broker and use substandard companies that pick up their help off craigslist. The particular awful company they subbed out for my move destroyed everything! Additionally, law requires movers to offer full insurance and IVL did not (because they were subbing out the move). Bad company!!!

“Churn and Burn” They're shady at best. They will take your money and run. Luckily, I did not get scammed. I've read the trust pilot reviews after receiving a quote. They have a 'churn and burn' philosophy. Thank you past Trustpilot reviewers. You did a good service for honest people. IVL, I hope you get your act together. Otherwise, your business is the only one that will be Churning and Burning.

The final price was 20 percent more… The final price was 20 percent more than the estimate. They add on loads of fees for rolling up a driveway or down a hall. Like $600 more for a small apartment move. Then you must pay by venmo or cash to the driver who just takes this money.

False first impression First impression - great. The quote was quick and straightforward. But as soon as we signed the contract things have gone south. Absence of communication to begin with - they take time to email back and when they do, eventually, their - Trisha's - response pretty much says "we don't care". When you call for anything else but a quote you get a host of voice memos and end up in a voicemail. Delivery date after a storage period? Make sure you talk to the contractors ahead of time because IVL does not care. Extra services contracted via IVL - like moving a precious piano - we are still waiting for that to be completed....

Accommodating and always pleasant. Moving is very stressful, but International Van Lines sure made things easier! I would give them ten stars if I could! They were accommodating and always pleasant, and they showed up ON TIME and were ready to work. The workers are VERY STRONG and had no problem moving our safe and appliances down a spiral staircase.