Worst of the Worst Just another dishonest broker hiring the cheapest 3rd party movers. My estimate went from 10k to 16k based on their 3rd party mover wrapping and loading half my stuff, then telling me it would be 6k more. IVL was MIA when I tried to reach out and voice my displeasure. Their 3rd party mover also broke over a dozen items, most notably my $4500 reclining leather sofa, and $2500 platform bed. Once they get their cut they are non-existent. Do not use this company.

Horrible customer service! Horrible customer service!! they lost out on $35,000 and I got my deposit back for failure to take care of the customer as stipulated in the contract. So USE It to your advantage if needed! Moving from Asia, the Philippine customs demanded a notarized letter from me before they would allow me to ship my PERSONAL HOUSEHOLD GOODs. Pure ignorance but I told IVL to type up a PROFESSIONAL letter for them and I would take it and have it notarized and signed. Easy yes?? LOL not for these monkeys. 1 st Nico refused, so I asked for his boss, he lied and said he doesn't have 1. Then Jason jumps in the conversation says its illegal for them to type a letter.. AGAIN another lie. Show me an owner, president or boss who types their own letters. It's the secretary or ??? . SO i demanded my deposit back and he refused so I said, u are in breach of contract my attorney will deal with u. 3 days later I got my FULL deposit. Suggestion, this is a company that obviously does not care that it loses money, so there4 obviously does not care about customer support. GOOD LUCK

Pushy sales guy “Nico” We are moving overseas. My wife called this company for a quote and instead of them explaining how it was all going to work, the sales guy simply pressured her for 2k on our credit card. He said that they were “at capacity” and that we needed to pay now to “reserve a spot”. B’bye! Goes to show that even though the CEO seems has such an inspirational story, it doesn’t always translate to good customer service. By the way, they do 80% shipping in the USA. So much for “international”.

Everything was going great, then silence… Everything was going great and according to plan until the person who is supposed to send updates on the arrival of my possessions in London went radio silent. It’s been four months since the movers picked up my stuff and I received one update about two months ago. Four emails requesting an update have gone unanswered. I understand that the war and covid are causing delays. But can’t they just write me????

Accommodating and always pleasant. Moving is very stressful, but International Van Lines sure made things easier! I would give them ten stars if I could! They were accommodating and always pleasant, and they showed up ON TIME and were ready to work. The workers are VERY STRONG and had no problem moving our safe and appliances down a spiral staircase.