I hired international van lines for a… I hired international van lines for a move from Wisconsin to Missouri. I was assured during the deposit process my move wouldn’t take longer than 7 days despite the contract mandating 21 days (seems like that was just a formality). We only saved 1,000 from hiring a local company. That 1,000 was not worth it. It has been so stressful, they seem understaffed, etc. just go local- when it is such a stressful time in your life, it isn’t worth going with this company.

Lying Long Distance Mover IVL implied 7 day delivery of my household goods from pickup day of Jan 23, 2023, but it's going to be at least Feb 9th or 10th - nearly 3 weeks and no guarantees then. They're hiding behind the Federal rule that gives them 21 days (and I believe they are erroneously saying 21 business days instead of calendar days and doing some tricks for when they say the 21 days begins. No concern for hardship they are putting their clients to. I've moved across country 4 times and have NEVER incurred this kind of delay with other carriers! As far as I'm concerned they are as bad as a lot of other movers, and I would not recommend them at all.

Worst of the Worst Just another dishonest broker hiring the cheapest 3rd party movers. My estimate went from 10k to 16k based on their 3rd party mover wrapping and loading half my stuff, then telling me it would be 6k more. IVL was MIA when I tried to reach out and voice my displeasure. Their 3rd party mover also broke over a dozen items, most notably my $4500 reclining leather sofa, and $2500 platform bed. Once they get their cut they are non-existent. Do not use this company.

Utterly useless, will not return messages or calls Trying to get in touch with this company about my Aunt's shipment from California. I have emailed multiple times, made contact on the website multiple times, called repeatedly, left messages, asked for status reports online, contacted their 'immediate response' line and CHAT on the website to absolutely no avail. It seems they don't give a toss about customers once they already have the order. Only new customers seem to have the ability to get anyone to engage with them. Furious. Will be raising a formal complaint at the highest level.

Everything was going great, then silence… Everything was going great and according to plan until the person who is supposed to send updates on the arrival of my possessions in London went radio silent. It’s been four months since the movers picked up my stuff and I received one update about two months ago. Four emails requesting an update have gone unanswered. I understand that the war and covid are causing delays. But can’t they just write me????