Nightmare move, terrible customer support I had a horrendous move booked with Unpakt. I have been emailing back and forth with them for 6 weeks and all they are offering me is a 5% discount. Some details of the move: * They damaged our new house, breaking the wood lip to our door by not using a ramp, and opening a hole in the paint of our atrium floor by dropping something. * They LOST a 8x10 area rug! And a box containing the hardware needed to put together one of our beds. * They scratched up several pieces of expensive furniture by laying them on their side in the driveway with no protection * They didn't even move the whole contents of our home! Going to the original house the next morning, there remained 3 carloads of stuff we had to haul ourselves. They even left a 6ft houseplant in ceramic planter perched precariously on the upstairs railing. * They did not take an inventory of the house before starting, and did not have the inventory I made on Unpakt. Because of this, the truck filled too fast, which they admitted was lack of planning. Two trips had to be made. * A 3 mile move took 11 HOURS. They left at midnight! This was the most unprofessional, incompetent moving service I have ever used, and Unpakt does nothing to protect their customers.

Hello Hello! I did a job as a mover but they didn’t send me a payment

Im a licensed mover Im a licensed mover, did job for them more than half year ago, called and emailed over 20 times total since then, they clearly dont want to pay.

Thieves One star only because that's the minimum. In a word, thieves. Bait and switch, hidden fees, BS calculator - especially the boxes! Choose anyone else. Theses guys will steal your money. Run!

Fraudulent service Fraudulent service! I am in the middle of cross country move right now, and Unpakt is completely unresponsive regarding the failed service. I was sold a moving service through Federal Moving, who guaranteed a specific delivery window. I flew across the country to meet the movers to find out that they are a last week late. I called Unpakt, who committed to research and resolve the issue, but now they have been unresponsive for 2 days. Neither Unpakt or Federal Moving should be in business.