DO NOT USE UNPAKT, possible fraud. Scheduled with unpakt 6 months prior to move. Was given 1 mover to choose from. unpakt charged me IN FULL 2 days before the move. Email, text and phone confirmations prior to the move. 1 hour before the move, the local company cancels. unpakt customer service was unavailable - NO HELP AT ALL. > unpakt is a referral service. That is all. The local mover they referred me to was horrible. Not much of vetting process here. > unpakt charges outrageously. The company I found (last minute, showed up within 2 hours) charged 60% of what unpakt did. AND they didn't charge until AFTER the job (except deposit). > unpakt customer service is the worst. No answer for several hours on the day their mover cancelled and I HAD to be out of my house. > I had to dispute the charges thru my CC company. THAT'S CORRECT: they no show, but wouldn't refund my money. Fraudulent.

Hello Hello! I did a job as a mover but they didn’t send me a payment

My furniture was horribly damaged My furniture was horribly damaged. They sent someone to "repair" it, and he showed up with a plastic bag full of furniture paint he bought at the store on his way here. He was incompetent and was unable to even improve the deep gashes and scratch marks on all my major furniture. I have been trying to get a response for a year, without any acceptable help. Unpakt was not helpful in addressing the problem. Unpakt arranged the unsatisfactory moving company that moved me and damaged my furniture. Given they apparently do not vet the movers they recommend, or help mitigate the damage, DO NOT USE THIS COMPANY.

Unethical company Bait and switched the pricing (added more after they had picked up my stuff). I specifically told them they did not have authorization to charge my credit card, they did it anyway. Unethical company. Stay away.

Got the job done but not great I will say that everything was moved as warranted. However, the quote that I was promised versus what I was actually charged was different. On top of that, the movers, once at my new place charged me an additional fee and expected me to pay on the spot. Overall I'm satisfied my stuff was moved (pretty low bar) but am very disappointed in the vagueness of pricing and added fees charged to me by the movers. I would not recommend this service because of these issues.