Unpakt

555 w 25 st, 10001, New York, NY
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1.25
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

15.00%

1

80.00%
About Unpakt

Unpakt is changing the way people move. Compare multiple moving companies, get guaranteed prices, and book online day or night!

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Talgat Tleubayev
GB

Hello Hello! I did a job as a mover but they didn’t send me a payment

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Vivek Yalamanchili
GB

Would not recommend We used unpakt for our move from Chicago to San Francisco. The movers came on time and honored the quote provided through the unpakt dashboard. The problems began after the movers packed up our furniture. We still haven't heard from the movers on when our furniture will be delivered. They outsourced the pickup to another 3rd party vendor who doesn't answer their phone. It's been 4 weeks now and I still cannot get a STATUS update. Unpakt customer service tells me to contact the movers. The movers tell me to contact the delivery truck. The delivery truck company doesn't answer their phone. And these guys had the HIGHEST rated reviews through unpakt. I would not recommended unpakt for anyone, just go with yelp reviews, its the same service with a higher volume of reviews off yelp.

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Chris M
GB

Fraudulent service Fraudulent service! I am in the middle of cross country move right now, and Unpakt is completely unresponsive regarding the failed service. I was sold a moving service through Federal Moving, who guaranteed a specific delivery window. I flew across the country to meet the movers to find out that they are a last week late. I called Unpakt, who committed to research and resolve the issue, but now they have been unresponsive for 2 days. Neither Unpakt or Federal Moving should be in business.

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Grace
GB

Stolen labor and scam for moving companies and lying to people who book the move Hi to everyone For moving business who wants to do the jobs for Unpakt and customers: People book the move using the Unpakt platform. After, Unpakt hire small moving companies to perform the job. The companies do the job but the payment for the job receives the Unpakt, not the moving company. After, Unpakt is not paying the moving company for the job performed. The moving company calls them, send them multiple emails, and nothing. What are they doing is fraud and they need to be reported for stolen labor. Advice for customers: Book directly with a legit moving company. Don't use the Unpakt platform. They still hire moving companies and in the end, don't pay them. They are using people's money but this money goes into Unpakt pocket, not to the moving company who is moving you. BTW, When you go with Unpakt you pay approximately 20-30% more for your move.

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Denise Yañez
GB

SCAM and Terrible Customer Service I canceled my service on Aug 30th before my move (because you were overcharging me, I called the company direct and got a quote $100 less than your price) it's been over a week and I still have not been refunded.... #scam #ScamAlert

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