Stolen labor and scam for moving companies and lying to people who book the move Hi to everyone For moving business who wants to do the jobs for Unpakt and customers: People book the move using the Unpakt platform. After, Unpakt hire small moving companies to perform the job. The companies do the job but the payment for the job receives the Unpakt, not the moving company. After, Unpakt is not paying the moving company for the job performed. The moving company calls them, send them multiple emails, and nothing. What are they doing is fraud and they need to be reported for stolen labor. Advice for customers: Book directly with a legit moving company. Don't use the Unpakt platform. They still hire moving companies and in the end, don't pay them. They are using people's money but this money goes into Unpakt pocket, not to the moving company who is moving you. BTW, When you go with Unpakt you pay approximately 20-30% more for your move.

Put false charges on my move after the fact Horrid company which is absolutely worthless at customer services. Our movers were rude and put extra charges on the contract after we signed it, and tried to charge us for it. I called and chatted with unpakt and they told me I had to take it up with the moving company. They made no attempt to resolve or correct the issue and were rude about it. Would never work with them again.

Im a licensed mover Im a licensed mover, did job for them more than half year ago, called and emailed over 20 times total since then, they clearly dont want to pay.

Would not recommend We used unpakt for our move from Chicago to San Francisco. The movers came on time and honored the quote provided through the unpakt dashboard. The problems began after the movers packed up our furniture. We still haven't heard from the movers on when our furniture will be delivered. They outsourced the pickup to another 3rd party vendor who doesn't answer their phone. It's been 4 weeks now and I still cannot get a STATUS update. Unpakt customer service tells me to contact the movers. The movers tell me to contact the delivery truck. The delivery truck company doesn't answer their phone. And these guys had the HIGHEST rated reviews through unpakt. I would not recommended unpakt for anyone, just go with yelp reviews, its the same service with a higher volume of reviews off yelp.

SCAM and Terrible Customer Service I canceled my service on Aug 30th before my move (because you were overcharging me, I called the company direct and got a quote $100 less than your price) it's been over a week and I still have not been refunded.... #scam #ScamAlert