I adore the ring I ordered I adore the ring I ordered. The only thing that makes this four stars instead of five is that the photography of the ring online is a significantly different shade.

Difficult to reach via email and rude Customer Service Difficult to reach via email. I finally was able to get the 800 number by Googling it and the representative was a vile, utterly rude human being who never listened to me and hung up the phone on me after I tried to confirm the things I shared with her on phone. I never received any assistance for what I was needing help for and I will make sure I tell people I know to never shop here if this is the type of rudeness and vile piece of crap they are as humans.

The ring is beautiful The ring is beautiful, but not as big as depicted in the picture. I don’t think I’ll be happy with it, so I’m looking to return it.

Well satisfied customer I ordered a ring and earring from Gin&Grace. Their fine jewelry’s craftsmanships are stunning. The prices are low compare to other jewelry store. Only I need to return due to the size of jewelry is too small for my sister. No hassle free delivery and returns. Will definitely considering to order again in the future.

The necklace was originally missing… The necklace was originally missing from the box and they sent me another package with the necklace in it! Thank you!!!