I liked the fact that I could chat with… I liked the fact that I could chat with someone to get answers to my questions. Shipping was a few days later than expected , but it was the weekend before the holiday. So it is understandable.the jewelry itself was as described, the correct size and beautiful. The only negative falls on the shipping service. The jewelry was left at my front door. Luckily we live in a relatively safe neighborhood or who knows if it would have been there when we arrived home from work

Exactly What I Wanted My ring is very lovely and at a fair price! Delivery was punctual and item was exactly as expected! Would purchase through them again (and most likely will)!

Upon receipt of the product I found the… Upon receipt of the product I found the quality to be all that I had hoped. I can't wait to gift it to my daughter. I like the precaution of requiring a signature for receipt. I feel secure in buying from Gin and Grace!

Love my Mexican fire opal earrings Love my Mexican fire opal earrings. Absolutely stunning. However, when arrived one had been damaged. Emailed them and they sent me a new pair. Awesome customer service!!!!! Will buy from them again.

Ring fell apart after one day Item fell apart after one day. They did respond in a helpful way, apologizing And fixing the problem promtly. We'll see how well the fixed ring will hold up?