Difficult to reach via email and rude Customer Service Difficult to reach via email. I finally was able to get the 800 number by Googling it and the representative was a vile, utterly rude human being who never listened to me and hung up the phone on me after I tried to confirm the things I shared with her on phone. I never received any assistance for what I was needing help for and I will make sure I tell people I know to never shop here if this is the type of rudeness and vile piece of crap they are as humans.

Ring fell apart after one day Item fell apart after one day. They did respond in a helpful way, apologizing And fixing the problem promtly. We'll see how well the fixed ring will hold up?

I liked the fact that I could chat with… I liked the fact that I could chat with someone to get answers to my questions. Shipping was a few days later than expected , but it was the weekend before the holiday. So it is understandable.the jewelry itself was as described, the correct size and beautiful. The only negative falls on the shipping service. The jewelry was left at my front door. Luckily we live in a relatively safe neighborhood or who knows if it would have been there when we arrived home from work

The ring is beautiful in person The ring is beautiful in person, wonderful quality and the price was reasonable. The shipping time was relatively short. Overall very pleased with Gin and Grace and would be happy to order from this company again. Don't hesitate it was a great shopping experience. Thank You.

The ring The ring is beautiful and she loves it thank you