I liked the fact that I could chat with… I liked the fact that I could chat with someone to get answers to my questions. Shipping was a few days later than expected , but it was the weekend before the holiday. So it is understandable.the jewelry itself was as described, the correct size and beautiful. The only negative falls on the shipping service. The jewelry was left at my front door. Luckily we live in a relatively safe neighborhood or who knows if it would have been there when we arrived home from work

Upon receipt of the product I found the… Upon receipt of the product I found the quality to be all that I had hoped. I can't wait to gift it to my daughter. I like the precaution of requiring a signature for receipt. I feel secure in buying from Gin and Grace!

Beautiful morganite ring❤️ Great ordering experience!!! I was very pleased when I opened my package and saw my beautiful morganite ring! Thank you Gin and Grace.

Difficult to reach via email and rude Customer Service Difficult to reach via email. I finally was able to get the 800 number by Googling it and the representative was a vile, utterly rude human being who never listened to me and hung up the phone on me after I tried to confirm the things I shared with her on phone. I never received any assistance for what I was needing help for and I will make sure I tell people I know to never shop here if this is the type of rudeness and vile piece of crap they are as humans.

After receiving and empty box After receiving and empty box, I am very pleased that you made it right so I can enjoy the beautiful ring I ordered. Thank you so much!