The pendant is as displayed The pendant is as displayed, i.e. it's beautiful and worth the money. However two things to note: 1. The chain was annoyingly tangled 2. There is no certificate of authenticity. How do I know I received an Ethiopian opal? I don't

The ring is beautiful The ring is beautiful, but not as big as depicted in the picture. I don’t think I’ll be happy with it, so I’m looking to return it.

Difficult to reach via email and rude Customer Service Difficult to reach via email. I finally was able to get the 800 number by Googling it and the representative was a vile, utterly rude human being who never listened to me and hung up the phone on me after I tried to confirm the things I shared with her on phone. I never received any assistance for what I was needing help for and I will make sure I tell people I know to never shop here if this is the type of rudeness and vile piece of crap they are as humans.

Love my Mexican fire opal earrings Love my Mexican fire opal earrings. Absolutely stunning. However, when arrived one had been damaged. Emailed them and they sent me a new pair. Awesome customer service!!!!! Will buy from them again.

I liked the fact that I could chat with… I liked the fact that I could chat with someone to get answers to my questions. Shipping was a few days later than expected , but it was the weekend before the holiday. So it is understandable.the jewelry itself was as described, the correct size and beautiful. The only negative falls on the shipping service. The jewelry was left at my front door. Luckily we live in a relatively safe neighborhood or who knows if it would have been there when we arrived home from work