Great experience! Gil, the salesperson I spoke with over chat, took his time, answered all of my questions, and did his best to get the ring to me on time (which it did). It was a good experience from beginning to end, and I would recommend this company highly. The ring itself, btw, is beautiful!

'matching' diamond pair didn't match! good help choosing stones, main problem is the 'matching stones' are visually different sizes! poor communication about extra 11% tax on arrival, no proof of identity needed for collection (let someone else in house sign without identity) for expensive purchase

Fantastic support - they custom cut a diamond for me at no cost! Fantastic customer support, especially working with their VP of Sales, Gil. Very reasonable prices, couldn't ask for a better company or more professional team to work with. Highly recommend. After struggling to find a perfectly sized pair of half moon side diamonds, Israel Diamonds patiently gave me almost a dozen options to choose from. They then offered to custom cut an existing pair of diamonds for me to make the size exactly right. They did this at no extra cost and the results were 10/10 perfect.

My first choice for gem shopping online Fantastic group to work with, they've been in contact regularly keeping me up to date of the progress. The human touch makes a big difference! I've made a few purchases from Isreal Diamonds over the last 10 years and they've been very helpful and understanding on every occasion.

Choose Israel-Diamonds: they are the Best!! Israel-Diamonds provided the first class assistance in choosing and manufacturing the earing I bought for my wife. And she loved them!!!!! When you are buying just make sure you are not in a rush and allow 1 - 2 weeks to manufacture the product especially if you have custom design, or you think if they are short in stock. In general Israel-Diamonds are reliable, friendly and delivery speed is above and beyond of any expectations!!!! Buy from them and help Israel!!!!