Bought a refurbished M888 Bought a refurbished M888 and after a week of use a couple of air hoses came off, called customer service and they were very helpful but due to covid and limited work force it took a while for repairs. I enjoy my chair and happy of purchase. Seems to be well constructed and is nice looking that can be close to a wall and fully operational.

Run don't walk to deal with these vendors! Everything about the experience was 5 star. Sophie was thoroughly patient and knowledgeable and made sure that I got exactly what I wanted for amazingly what I wanted to spend. The unit arrived promptly. There was slight damage from shipping that was immediately resolved. I feel very secure with the 5 year full parts and service warranty.

Daiwa Massage Chair I had wanted the Daiwa Extreme Hybrid Massage Chair for years. I was in the military and didn't want it moved every 2-3 years with frequent military moves, so I waited until my recent military retirement to pursue purchasing it. The MassageChairHeaven.com website was extremely helpful. I'd called with some detailed questions and the staff was equally helpful and wanted to ensure I was getting what I wanted and needed. The purchase process was easy and the delivery was early! Having the company deliver and set up the chair made things very convenient. After the delivery, I called MassageChairHeaven and was able to get information on upkeep and how to best move the chair if needed. I'm so thankful to have purchased my massage chair from MassageChairHeaven. Keep up the great work!!

Yunior and team are amazing Yunior and team are amazing. I researched chairs and knew what features I was looking forward. After call and visiting multiple other stores, I contacted Massage Chair Heaven and received unbiased advice and the best price online or in person. The chair was delivered promptly and without any issues, my wife and I have been enjoying nightly massages. I definitely recommend Massage Chair Heaven to anyone looking for the best service, price and quality available.

The chair was delivered damaged and… The chair was delivered damaged and didn't work. I requested a return and a pick up... they charged me $300 to pick it up. Calm negotiations failed several times, it was only after I got upset that they refunded the pick up fee for their broken chair.(They have since contacted and apologized so I raised review)