Frank I.
GBThank you, massage chair heaven! Amazing service by Yunior at Massage chair heaven. Thank you. Will send business your way because you deserve it. Excellent price on my duo max massage chair.
Consumer
GBYunior was a very pleasant surprise! Yunior was a very pleasant surprise! He was very knowledgeable, explained the differences in massage chairs as I was trying them, and patient. There was no sales pressure, period. Yunior was diligent in helping me get the chair that was comfortable and offering the massage I was looking for. Before making a massage chair purchase, check out Massage Chair Heaven.
Consumer
GBVery smooth process, most competetive price Very smooth process. Set an appt, tested a few of the chairs I had been researching (which they have in their showroom), got a great deal for the chair I liked and it was delivered in a week. They offered to come build/install but found a video and put it together in 30 min myself. They still offer to come out to walk us through so customer service has been great so far. Hoping it lasts as long as my previous chair that had no problems in over 10+ years. Recommend anyone looking for a chair locally to go by their showroom.
Jessica Su
GBDefective chair but great customer service Pros: Yunior was very helpful in replacing my broken massage chair with a working one. Great communication and lightning-fast text messages! Cons: They sent me a broken massage chair. They also delivered the chair to my driveway instead of directly to my door. You have to climb eight steps to get to my door, and the chair is a 300-pound package, so we had to pay hundreds of dollars to a separate company to move the chair a few hours later. Lucky it didn't rain! If I had known, I would have ordered the chair from Home Depot. It was a couple hundred dollars more expensive but the chair they delivered would probably not have been broken.
Thomas Conner
GBI was in contact with Sophie B I was in contact with Sophie B. Almost everyday for almost two to two and a half weeks and she answered all of my questions and never became a sales person and tried to sell me anything. She just gave me information on various chairs and companies and was very helpful. Sophie was very nice and informative and never put any pressure on me to buy a chair.