Great customer service which makes for a great buying experience. What made my experience great was working with Junior, who happens to be the owner of the company I bought the massage chair from (Massage Chair Heaven). He listened to my wants and needs and asked me how much was I looking to spend. And then he gave me a few choices. Then I was asking him about the Osaki OS-Pro Ai Series DuoMax 4d and he was very knowledgeable with that and every massage chair mentioned. He let me make my own decisions with no pressure from him. I was able to call him back several times, which made me feel comfortable and made this whole experience a good one. Buying the Osaki OS-Pro Ai Series DuoMax 4d has been a good health investment for me. It's really helped me out with my back pain. I truly believe in a good customer service experience, and that's what I received.

Would highly recommend Massage Chair… Would highly recommend Massage Chair Heaven. Best in the business by far, best customer service, always fast response and very helpful and knowledgeable. They stand by their products. Joseph and Michelle, Winnipeg, MB, Canada

Daiwa Massage Chair I had wanted the Daiwa Extreme Hybrid Massage Chair for years. I was in the military and didn't want it moved every 2-3 years with frequent military moves, so I waited until my recent military retirement to pursue purchasing it. The MassageChairHeaven.com website was extremely helpful. I'd called with some detailed questions and the staff was equally helpful and wanted to ensure I was getting what I wanted and needed. The purchase process was easy and the delivery was early! Having the company deliver and set up the chair made things very convenient. After the delivery, I called MassageChairHeaven and was able to get information on upkeep and how to best move the chair if needed. I'm so thankful to have purchased my massage chair from MassageChairHeaven. Keep up the great work!!

Yunior and team are amazing Yunior and team are amazing. I researched chairs and knew what features I was looking forward. After call and visiting multiple other stores, I contacted Massage Chair Heaven and received unbiased advice and the best price online or in person. The chair was delivered promptly and without any issues, my wife and I have been enjoying nightly massages. I definitely recommend Massage Chair Heaven to anyone looking for the best service, price and quality available.

Run don't walk to deal with these vendors! Everything about the experience was 5 star. Sophie was thoroughly patient and knowledgeable and made sure that I got exactly what I wanted for amazingly what I wanted to spend. The unit arrived promptly. There was slight damage from shipping that was immediately resolved. I feel very secure with the 5 year full parts and service warranty.