Yunior the owner is the best! Customer service is hard to find these days. But not at Massage Chair Heaven. There, customer service is paramount. The owner, Yunior, bends over backwards to make you, the customer, happy. Plus, he knows all there is to know about massage chairs. Don’t shop anywhere else.

The chair was delivered damaged and… The chair was delivered damaged and didn't work. I requested a return and a pick up... they charged me $300 to pick it up. Calm negotiations failed several times, it was only after I got upset that they refunded the pick up fee for their broken chair.(They have since contacted and apologized so I raised review)

Massage Chair Heaven is Heaven The purchase of this chair has been the most pleasant experience. My first interaction being a sales/consumer support person who cleared up any questions I might have and helped me confirm which chair would suit my purposes. She was knowledgable about the chairs I had done extensive research on and presented options I didn't know about (despite my efforts to know everything). I am pragmatic about everything and consider a massage chair to be frivolous expense with uncertain gain, so I do my homework. I knew what I wanted, what I could afford, what brand to rely on and finally called to make my purchase. After the support on the phone, I spent a bit more but got a lot more than I planned and am thrilled with the result.

I'm in Massage Chair Heaven on cloud 9 Just like the company's name, I'm in Massage chair heaven. Junior was excellent to work with. He is the owner of this company. What he said would happen, happened. It arrived when he said it would. His wife was also a pleasure to deal with. If you want a heavenly back massage chair, Osaki Dual Max is what I bought. Look no further than Massage Chair Heaven. Thank you Junior, I feel 10 years younger, no make that 15 John Scott, from Northwest Washington.

Great customer service which makes for a great buying experience. What made my experience great was working with Junior, who happens to be the owner of the company I bought the massage chair from (Massage Chair Heaven). He listened to my wants and needs and asked me how much was I looking to spend. And then he gave me a few choices. Then I was asking him about the Osaki OS-Pro Ai Series DuoMax 4d and he was very knowledgeable with that and every massage chair mentioned. He let me make my own decisions with no pressure from him. I was able to call him back several times, which made me feel comfortable and made this whole experience a good one. Buying the Osaki OS-Pro Ai Series DuoMax 4d has been a good health investment for me. It's really helped me out with my back pain. I truly believe in a good customer service experience, and that's what I received.