Consumer
GBYunior was a very pleasant surprise! Yunior was a very pleasant surprise! He was very knowledgeable, explained the differences in massage chairs as I was trying them, and patient. There was no sales pressure, period. Yunior was diligent in helping me get the chair that was comfortable and offering the massage I was looking for. Before making a massage chair purchase, check out Massage Chair Heaven.
Jonathan Linder
GBRun don't walk to deal with these vendors! Everything about the experience was 5 star. Sophie was thoroughly patient and knowledgeable and made sure that I got exactly what I wanted for amazingly what I wanted to spend. The unit arrived promptly. There was slight damage from shipping that was immediately resolved. I feel very secure with the 5 year full parts and service warranty.
JDP NYC
GBGreat customer service which makes for a great buying experience. What made my experience great was working with Junior, who happens to be the owner of the company I bought the massage chair from (Massage Chair Heaven). He listened to my wants and needs and asked me how much was I looking to spend. And then he gave me a few choices. Then I was asking him about the Osaki OS-Pro Ai Series DuoMax 4d and he was very knowledgeable with that and every massage chair mentioned. He let me make my own decisions with no pressure from him. I was able to call him back several times, which made me feel comfortable and made this whole experience a good one. Buying the Osaki OS-Pro Ai Series DuoMax 4d has been a good health investment for me. It's really helped me out with my back pain. I truly believe in a good customer service experience, and that's what I received.
Joanne Bisyak
GBMassage Chair Heaven is Heaven The purchase of this chair has been the most pleasant experience. My first interaction being a sales/consumer support person who cleared up any questions I might have and helped me confirm which chair would suit my purposes. She was knowledgable about the chairs I had done extensive research on and presented options I didn't know about (despite my efforts to know everything). I am pragmatic about everything and consider a massage chair to be frivolous expense with uncertain gain, so I do my homework. I knew what I wanted, what I could afford, what brand to rely on and finally called to make my purchase. After the support on the phone, I spent a bit more but got a lot more than I planned and am thrilled with the result.
Xtensive Variations
CAWould highly recommend Massage Chair… Would highly recommend Massage Chair Heaven. Best in the business by far, best customer service, always fast response and very helpful and knowledgeable. They stand by their products. Joseph and Michelle, Winnipeg, MB, Canada