Excellent customer service! I had an outstanding customer experience with this store. I was searching online for an Osaki Pro Maestro LE and connected with Sophie over chat. This was on Christmas and a Sunday. I was surprised how quickly Yunior got back to me and offered a very competitive price. I placed the order the same day and Yunior kept me posted through shipping and delivery. I live in California. The chair was delivered on schedule. I am now enjoying the chair!

Daiwa Massage Chair I had wanted the Daiwa Extreme Hybrid Massage Chair for years. I was in the military and didn't want it moved every 2-3 years with frequent military moves, so I waited until my recent military retirement to pursue purchasing it. The MassageChairHeaven.com website was extremely helpful. I'd called with some detailed questions and the staff was equally helpful and wanted to ensure I was getting what I wanted and needed. The purchase process was easy and the delivery was early! Having the company deliver and set up the chair made things very convenient. After the delivery, I called MassageChairHeaven and was able to get information on upkeep and how to best move the chair if needed. I'm so thankful to have purchased my massage chair from MassageChairHeaven. Keep up the great work!!

Run don't walk to deal with these vendors! Everything about the experience was 5 star. Sophie was thoroughly patient and knowledgeable and made sure that I got exactly what I wanted for amazingly what I wanted to spend. The unit arrived promptly. There was slight damage from shipping that was immediately resolved. I feel very secure with the 5 year full parts and service warranty.

Bought a refurbished M888 Bought a refurbished M888 and after a week of use a couple of air hoses came off, called customer service and they were very helpful but due to covid and limited work force it took a while for repairs. I enjoy my chair and happy of purchase. Seems to be well constructed and is nice looking that can be close to a wall and fully operational.

Yunior the owner is the best! Customer service is hard to find these days. But not at Massage Chair Heaven. There, customer service is paramount. The owner, Yunior, bends over backwards to make you, the customer, happy. Plus, he knows all there is to know about massage chairs. Don’t shop anywhere else.