Excellent transaction Excellent transaction! Easy to contact customer service! I can't tell you how many people I've told about how well I've been treated by Store Supply Warehouse! I will continue to do business with them instead of the overpriced local companies in my city.

I had no email or call to let me know… I had no email or call to let me know when my cabinet would be delivered first off. Second, when the delivery got here, the driver came into my shop and said that I needed to go out and look at the shipment before he unloaded it because it was in bad shape and I might want to refuse it if I didn't think it was salvagable. I went and looked at it on the truck and it was a mess. Torn plastic, busted boxes on a broken palate, it was awful so I had to refuse the shipment. One thing I can say though, is that I called as soon as I came back in and the rep I spoke with was amazing in getting the order redone and I got a call a little while ago that another shipment was on the way.

Excellent Customer Service I have ordered from these folks a couple of times now. A few of my items have arrived to me broken (it's the nature of the item) but not only has customer service gotten a replacement to me quickly, they also addressed my packaging concerns when they reshipped.

4.5 stars = thin boxes=holes in boxes=on arrival. THE BOXES ARE THIN & EASY TO DAMAGE, RESULTING IN AN GREATER CHANCE OF LOOSING PARTS. LUCKY ENOUGH THE FED X GUY HAD TO TAPE UP THE BOXES THE BEST HE COULD, STILL LEAVING THE GREATER CHANCE OF LOOSING PARTS , LIKE THE SMALLER PARTS-EXAMPLE: HARDWARE TO ASSEMBLE THE RACK WITH, OR EVEN WORSE ONE OF THE LARGER PARTS. THE PRODUCTS IN THE BOXES IS FIVE STAR PRODUCTS. EXCELLENT PRODUCTS @ THE RIGHT PRICE.

The box came in a complete mess The box came in a complete mess. An entire section of components was missing because the box had no structural integrity on one side. We did get replacement parts sent to us once we informed customer service. This is the 4th time we've ordered from your company and the box arrives about to completely disintegrate. I'm not sure if the problem is the boxes you ship it in or the delivery service you use. The item itself is great. Very sturdy and exactly what we needed.