Retail Supplies My experience with online ordering through Store Supply is always very easy. The website is simple to navigate and usually, they have what we need. As a non-profit thrift store, our budget for supplies is never exceeded when shopping with Store Supply. If there is a problem, their customer service is top-notch. No complaints here. Thanks, Store Supply for your support and availability.

My order came in very quickly but one… My order came in very quickly but one box was damaged with a big hole causing an item I needed was missing, or fell out of the box. I sent an email to the company, told customer service of my issue, and the needed hardware was shipped out to me immediately. I received the hardware and was able to put my second rolling rack together.

Excellent customer service from beginning to end! I received excellent customer service! Ordering was simple, and then I received a special phone call to verify the shipping method (as I had included some potentially conflicting comments about maybe wanting to pick it up). The best was yet to come! We received one damaged piece and when I called to report the damage, the customer service rep expertly handled and was able to send out a replacement the same day!

4.5 stars = thin boxes=holes in boxes=on arrival. THE BOXES ARE THIN & EASY TO DAMAGE, RESULTING IN AN GREATER CHANCE OF LOOSING PARTS. LUCKY ENOUGH THE FED X GUY HAD TO TAPE UP THE BOXES THE BEST HE COULD, STILL LEAVING THE GREATER CHANCE OF LOOSING PARTS , LIKE THE SMALLER PARTS-EXAMPLE: HARDWARE TO ASSEMBLE THE RACK WITH, OR EVEN WORSE ONE OF THE LARGER PARTS. THE PRODUCTS IN THE BOXES IS FIVE STAR PRODUCTS. EXCELLENT PRODUCTS @ THE RIGHT PRICE.

Excellent Customer Service I have ordered from these folks a couple of times now. A few of my items have arrived to me broken (it's the nature of the item) but not only has customer service gotten a replacement to me quickly, they also addressed my packaging concerns when they reshipped.