I had no email or call to let me know… I had no email or call to let me know when my cabinet would be delivered first off. Second, when the delivery got here, the driver came into my shop and said that I needed to go out and look at the shipment before he unloaded it because it was in bad shape and I might want to refuse it if I didn't think it was salvagable. I went and looked at it on the truck and it was a mess. Torn plastic, busted boxes on a broken palate, it was awful so I had to refuse the shipment. One thing I can say though, is that I called as soon as I came back in and the rep I spoke with was amazing in getting the order redone and I got a call a little while ago that another shipment was on the way.

The box came in a complete mess The box came in a complete mess. An entire section of components was missing because the box had no structural integrity on one side. We did get replacement parts sent to us once we informed customer service. This is the 4th time we've ordered from your company and the box arrives about to completely disintegrate. I'm not sure if the problem is the boxes you ship it in or the delivery service you use. The item itself is great. Very sturdy and exactly what we needed.

Customer service was very prompt when… Customer service was very prompt when answering questions about my order. The only concern is that my order came in different times. I am still waiting for the rest of my order to complete my purchase. Although the items were ordered as a display fixtures I still have to wait for important pieces to finish display what would be helpful is a email detailing what was sent and what still is on back order. Anxiety of not knowing could of been eliminated.

Excellent Customer Service I have ordered from these folks a couple of times now. A few of my items have arrived to me broken (it's the nature of the item) but not only has customer service gotten a replacement to me quickly, they also addressed my packaging concerns when they reshipped.

Reasonable Prices and Great Supply! I can't believe how reasonable Store Supply Warehouse's prices are. I am a research freak when I need to remodel and Store Supply had exactly what I needed and were well below the price of other suppliers. $10.95 shipping was a great deal that keeps me coming back even for smaller orders.