My order came in very quickly but one… My order came in very quickly but one box was damaged with a big hole causing an item I needed was missing, or fell out of the box. I sent an email to the company, told customer service of my issue, and the needed hardware was shipped out to me immediately. I received the hardware and was able to put my second rolling rack together.

Extremely fast shipping Extremely fast shipping, and they informed me along the way. The price was extremely competitive. Which made it a no brainer. Paid on Tues it was at my door on Thursday and the quality of the item was good

I really love your products ~ but… I really love your products ~ but unfortunately your shipping cost is too much for our small business ~ the shipping cost was almost the same as the product I bought !! Sadly, we are in the process of looking for a closer, local supply company for our crafting needs.

The box came in a complete mess The box came in a complete mess. An entire section of components was missing because the box had no structural integrity on one side. We did get replacement parts sent to us once we informed customer service. This is the 4th time we've ordered from your company and the box arrives about to completely disintegrate. I'm not sure if the problem is the boxes you ship it in or the delivery service you use. The item itself is great. Very sturdy and exactly what we needed.

4.5 stars = thin boxes=holes in boxes=on arrival. THE BOXES ARE THIN & EASY TO DAMAGE, RESULTING IN AN GREATER CHANCE OF LOOSING PARTS. LUCKY ENOUGH THE FED X GUY HAD TO TAPE UP THE BOXES THE BEST HE COULD, STILL LEAVING THE GREATER CHANCE OF LOOSING PARTS , LIKE THE SMALLER PARTS-EXAMPLE: HARDWARE TO ASSEMBLE THE RACK WITH, OR EVEN WORSE ONE OF THE LARGER PARTS. THE PRODUCTS IN THE BOXES IS FIVE STAR PRODUCTS. EXCELLENT PRODUCTS @ THE RIGHT PRICE.