Have ended back buying from Grisport… Have ended back buying from Grisport due to bad experiences of rubbish shoes from other companies paying a little more is well worth it. Found a great pair of walking boots that arrived quickly and in the sale so a bargain. Easy to order and boots exactly as described. This is my 3rd order from Grisport and highly recommend.

Worst boots I’ve ever owned… Worst boots I’ve ever owned continuously causing pain and blisters, I’ve always been a hiker wearing quality sock and boots, but these boots are terrible. The only thing worse than the boots is the customer service, they point you in the direction of the retailer who in turn point you back to Grisport. Simply don’t buy Grisport boots the company are a disgrace and don’t want to know. Also they probably won’t show this review as they only publish positive reviews, but I will post this review on as many walking sites as I can find people need to know!!

So far so good. So far so good. Ordered boots (£110) and accessories and the packing and delivery was good. Together with a nice gift. Sorry to see the negative reviews here. I will revisit trust pilot once I've worn these boots for a while.

Didn’t send item Terrible - ordered some boots for delivery Wednesday - just phoned up Friday morning and they said they have been despatched but there is a backlog due to black Friday! Dpd tracking shows they haven’t sent the item! First and last time customer! Just checked online and they are now out of stock - so presumably they didn’t send mine due to no stock! Oder ref 138652.

Don't buy Grisport boots by mail order We bought from Grisport on the basis of a good review in Which Magazine. Owing to a shortage of High St stockists, we bought by mail order. It is probably a mistake ever to buy walking boots by mail order, since it is critical to try them on first. Grisport advertise that their boots need no 'breaking in'. This was far from the truth for my wife and myself: we both suffered badly from chafing around the ankle. We are unable to return them, since only 'unworn' boots are accepted. (How can one know whether the boots fit or not without wearing them?)