Have ended back buying from Grisport… Have ended back buying from Grisport due to bad experiences of rubbish shoes from other companies paying a little more is well worth it. Found a great pair of walking boots that arrived quickly and in the sale so a bargain. Easy to order and boots exactly as described. This is my 3rd order from Grisport and highly recommend.

Don't buy Grisport boots by mail order We bought from Grisport on the basis of a good review in Which Magazine. Owing to a shortage of High St stockists, we bought by mail order. It is probably a mistake ever to buy walking boots by mail order, since it is critical to try them on first. Grisport advertise that their boots need no 'breaking in'. This was far from the truth for my wife and myself: we both suffered badly from chafing around the ankle. We are unable to return them, since only 'unworn' boots are accepted. (How can one know whether the boots fit or not without wearing them?)

Bought a pair of Kratos walking boots… Bought a pair of Kratos walking boots direct from Grisport in January. I had read good reviews of the style and brand in general. Everything was great at first, waterproof and really comfortable. Then after about 6 weeks of wear they started letting water in. I contacted their Customer Services who recommended a NikWax spray, that didn’t work, so I wax dubbed them. Still no good. Soaking wet feet even through wet grass. Customer Service won’t answer my emails now and didn’t allow the negative review I left on the Grisport site. It’s the old saying buy cheap buy twice and you get what you pay for. I’ll have to now buy a proper pair of boots from another brand. I would not recommend these boots or brand due to the companies failure to respond to complaints.

Returns NOT FREE “Free exchanges and Easy Returns”. I mistakenly took this to be free returns. My error but had I known they charge for “their return label” I would never have ordered as shoes are a difficult thing to get right without trying on.

Awful company Awful company! Bought a pair of game keeper boots at a cost of £155 and after 8 outings they are falling apart. They blocked Me on social media and ignored my complaints so Having to contact trading standards and my credit company to chase these crooks down 🤬🤬🤬