2 months and falling apart. Bought some wide fit boots on the recommendation of my orthopaedic surgeon (recommended grisport) 2 months later the leather is coming away from the soles, not what you'd expect for £120 , grisport will not do anything to rectify this or even acknowledge that itd happened. Terrible customer service.

Awful company Awful company! Bought a pair of game keeper boots at a cost of £155 and after 8 outings they are falling apart. They blocked Me on social media and ignored my complaints so Having to contact trading standards and my credit company to chase these crooks down 🤬🤬🤬

Don't buy Grisport boots by mail order We bought from Grisport on the basis of a good review in Which Magazine. Owing to a shortage of High St stockists, we bought by mail order. It is probably a mistake ever to buy walking boots by mail order, since it is critical to try them on first. Grisport advertise that their boots need no 'breaking in'. This was far from the truth for my wife and myself: we both suffered badly from chafing around the ankle. We are unable to return them, since only 'unworn' boots are accepted. (How can one know whether the boots fit or not without wearing them?)

Terrible customer service Terrible customer service. I bought some waterproof shoes which let in water. The company basically said it was my fault for getting them wet. Terrible, I had numerous Grisport products in the past, but never again.

Exceptional service from the guys at… Exceptional service from the guys at grisport! Very easy to deal with if you come accross any problems with their products and when returning items it is free via a pre paid 48 hour royal mail sticky label. I was really impressed with the professional attitude of the staff in the office and rate them 10/10 also a very easy web site to navigate around and the ordering process is super easy. highly recommend the company for great outdoor footware which i use them for!