Very sad to see the negative reviews. Very sad to see the negative reviews. I recently bought a pair of chieftain boots (£115) from the clearance department and they are comfy straight out of the box, I've only done a few miles in them, so time will tell. The process, contacted customer service Tuesday night about sizing, they emailed back Wednesday morning, I had a think about it and ordered Thursday night and my new boots arrived on Saturday morning with a couple of free gifts too, 2 pairs of merino socks and a water flask/ bottle. Personally I can't fault Grisport, fingers crossed tho' as I said before, time will tell.

Awful company Awful company! Bought a pair of game keeper boots at a cost of £155 and after 8 outings they are falling apart. They blocked Me on social media and ignored my complaints so Having to contact trading standards and my credit company to chase these crooks down 🤬🤬🤬

Terrible customer service Terrible customer service. I bought some waterproof shoes which let in water. The company basically said it was my fault for getting them wet. Terrible, I had numerous Grisport products in the past, but never again.

2 months and falling apart. Bought some wide fit boots on the recommendation of my orthopaedic surgeon (recommended grisport) 2 months later the leather is coming away from the soles, not what you'd expect for £120 , grisport will not do anything to rectify this or even acknowledge that itd happened. Terrible customer service.

A human touch I want to record my thanks for the advice and support of the customer service team. Buying something like shoes online can be difficult but having someone who is both knowledgable and friendly (Gavin, in this case) to talk to makes this a lot easier. Well done Grisport - good products, good prices and a human face / voice.