DO NOT BUY FROM THESE ROBBERS Biggest con ever! Payment was taken from my bank account immediately on ordering. The vacuum was supposedly shipped for delivery but never arrived. Found out they had sent it to the wrong address which happened to be an empty property. They sent me an email saying that as I had “refused to collect the package” I would receive a refund minus £30!!! They haven’t answered my emails and so far I haven’t had a refund.

Please do not purchase from this… Please do not purchase from this customer No warranty, hoover was rubbish, terrible suction, started spitting out the dust even after cleaning everything out. Did manage to email customer service, but it's poor communication, asked for a video but struggle to send it. When finally managed it, they just told me to clean the hoover again! Nightmare and a waste of money. Please save your money and get another hoover

Totally concur with the previous… Totally concur with the previous poster. Do not waste your money on this product! Very poor suction - might just pick up a few bread crumbs, if that! Customer service - dire!! Had a couple of polite exchanges with them before asking to return the product - now they are refusing delivery of my e- mails. Vacuum cleaner comes with a very cheap looking charger and not even a docking station. Had read a glorious assesment of this vacuum cleaner - obviously fake!!

DO NOT BUY THIS HOOVER YOU WILL REGRET IT This is THE WORST HOOVER I’ve ever bought. It has no suction. It has a light that is useless - who is hoovering in the dark?! But more important they have the most TERRIBLE CUSTOMER SERVICE. I’ve asked them SIX TIMES how I return the product and they are actively not giving me this information. I have quoted the customer contracts regulations and have suggested they are trying to get past the 14 days by giving me the runaround. They WILL NOT tell me how to return it. Their website does not tell you how to return it. DO NOT PURCHASE this terrible hoover or you will regret it. I have never known anything like it from a modern day company. I’m convinced they’ve paid companies to rate them high and have put their own positive reviews on. That’s the only explanation for anything positive about this hoover or this dodgy company.

Buy in haste and repent at leisure Buy in haste and repent at leisure. Can't believe I bought this on the fake David Brown recommendation. Very poor quality and weak suction even with boost switched on. Roller brush no longer revolving now so will not pick up anything. Have no idea what action against this company I can now take