No one will reply to my emails No one will reply to my emails. Customer service doesn’t seem to exist. The vacuum cleaner barely picks up fluff. An expensive mistake for me from a fraudulent company. AVOID

the hoover arrived works ok ish my… the hoover arrived works ok ish my concern is that it came without warrenty and i cannot contact customer servises i thought the law on buying on line was you could cancel or return for a full refund i read that if lucky it can be returned to china but it came from the uk ? and would cost a fortune i cancelled this order before it was shipped but that and the e mail was ignored steer clear i belive it is all a scam and i will contact my credit card for help

warning stay away Poor quality product, no warranty, no chance to make a claim nor get any useful support, not to mention refund. Stay away!

Fantastic experience First off... Don't believe the 1 star reviews... I've read what they had to say and either they didn't give the company a chance or the product. I bought mine after reading an engineers review and finding out it's developed by a Denmark company using the same parts as as the named products , but adding a premium for the name. When it arrived (very quickly I might add) and opened the box I was surprised how well made it was.. most cordless vacuums are plastic anyway so no surprise on that..I put it together in less then 5 mins and was testing it out (it came with 75% charge) .. NO cordless will ever rival a mains powered hoover, let's get this straight. These are designed to just pick up small bits and bobs.. You'll never get a deep clean from a battery powered unit.. my main unit is a Shark classic anti hair wrap upright pet vacuum and it's fabulous...I was amazed how much deep cleaning this can offer...so I wasn't expecting this cordless model to compete...however...I was surprised what this battery power house did pick up... It's perfect for a quick pick up of bits and pieces without having to use the mains unit.. I'm well impressed with this cordless hoover especially at this bargain price... I mean, come on. 3/4 and even 500 quid is a joke for a battery hoover...at 150 quid that's a bargain. I've had no issues with contacting them and getting replies regarding another spare battery.. Highly recommend this great hoover

Lack of suction Lack of suction, no idea where the 4 and 5 star reviews are from, poor vacuum cleaner. Ok for kids.