I gave 5 stars for customer service I gave 5 stars because the customer service was great, especially Marium and Emily. They were very helpful and caring, so thank you. My tiles eventually arrived safely, after the freight company initially delivered my tiles at a tile and marble store for no clear reason. My other reservation is the shipping cost, which was disproportionately higher than any other tiles store. At any rate, tile selections, prices and ordering process were great

So far so good We appreciate the great tile selection and affordable prices. Shipping is costly, but that's expected. Haven't yet received the order so can't comment on quality or ease of delivery as yet.

Experience with Emma I have had a couple of telephone conversations with your sales rep Emma. I found her to be very knowledgeable and helpful in educating me about your marble tile products. As a result of her professionalism and the reasonable price for the product - we have ordered a sample and look forward to purchasing several square feet for our new home.

Great service from Amy I needed to order an additional box of tile to ensure my project was going to be completed - original order close, but lots of cuts in herringbone pattern & i didn’t want to delay the project if I waited until the end to see if we would make it! The tile was in stock & delivered within a week which was amazing! Shipping fee was an issue but received great service from Amy who kept me in the loop & was able to resolve. Would highly recommend!

What a great experience!!! What a great experience!!!! I was very hesitant to order such a large purchase from an online company but Emily was so kind. She quickly sent the samples I ordered and was very patient with me while I spent several emails questioning her process. I was SHOCKED that I paid for my order after the end of the business day in a Friday and the following Friday my palette of GORGEOUS Fallen Leaves Terrazzo arrived in PERFECT CONDITION! I highly recommend Stone Tile Depot and would absolutely order from them again. Great price, great product and outstanding customer service.