Richard
GBOverall a well designed and packaged product. However, there are a few recommendations. Assembly went smoothly except kick panel was .06 inches too high but I could fortunately trim the excess since it was a concealed cut. More thought needs to be put into the valance end caps. Only one mitered end was provided on our custom order. I am to miter the other end plus the two end caps. For anyone except a very well-equipped finish carpenter the average DIY'er will find it impossible to miter the extremely hard, tight grained bamboo without special tools. I didn't do a great job joining the mitered corners and it ruins the effect of the rest of the precision product. No end caps for the extruded aluminum rail are provide so an adhesive has to be applied by the user. I suggest that Cherry Tree Design provide pre-mitered end caps, miters at both ends of the facia piece and leave only one simple square cut for the installer.
Fred Zarrilli
GBGreat product and service at reasonable price. I spent a lot of time online researching large sliding door systems, and found my ideal solution at Cherry Tree Design. The doors are beautiful. Every aspect of functionality has been thought through. Bev at customer service was extremely helpful in designing my system. The price was extremely reasonable relative to all the other high quality door systems that can cost 2..3..even 4 times as much. 5 stars all around!
MSF
GBExcellent Design and Value The staff at Cherry Tree Design was very patient with all of my questions and helping me compare multiple designs before making a final decision. The doors arrived safely and are beautiful as an opening to a new walk-in closet. My only suggestion would be to provide larger samples of the screen material (even if it means charging a small fee). The current sample sizes are too small.
Jay O'Brien
GBExcellent product. Excellent customer service. Excellent product. Excellent customer service. We had an unusual space which needed floor to ceiling doors. Cherry Tree Designs made it work. Bev Petite is the best! I highly recommend this company. Jay O'Brien O'Brien Building Inspections, Inc.
Jeanne Hagen
GBWe absolutely love the doors but almost did not get them because of the mishandling of our quotes by Bev. Everything about the doors is wonderful. We learned how to fix the waviness of the paper and that worked fine after delivery -- no problem. The quality is really great. We have gotten many compliments on them. The only problem we had in the whole process is that Bev sent us completely inaccurate quotes so poorly prepared that it did not even have the correct product named on the face of it, let alone the correct price and components. Thankfully, Tor stepped in and we were able to complete the transaction. Bev did not even know how to correctly use the software that prepares the quotes. That portion of the business needs to be changed.