Jerry Jorgenson
USThree panel shoji. Cherry Tree's packaging and dimensions are excellent. This is my second order and the previous one has lasted many years with no issues. One oddity is that when closing the three panel, the middle screen must be moved independently rather than just having the middle screen be pulled by the outer screen. There are nice stops in the bottom guide so that no adjustment needs to be made when closing.
Jay O'Brien
USExcellent product. Excellent customer service. Excellent product. Excellent customer service. We had an unusual space which needed floor to ceiling doors. Cherry Tree Designs made it work. Bev Petite is the best! I highly recommend this company. Jay O'Brien O'Brien Building Inspections, Inc.
K. West
USGreat Customer Service -Product Needed A Little More Attention The process of placing the order was extremely professional and Bev was excellent to work with. We had issues, however, with door jambs arriving without stops, shoji doors arriving with "B" sides of the wood not matching the rest of the doors. We also experienced some damage during shipping, but I only hold Cherry Tree Design responsible for 10% of this.
John Chin
USWonderful Product We placed an order for our doors in January. They were shipped in the time frame as promised. They arrived in a crate with a sensor that indicated the package suffered some shock by the freight company but because the crate was so sturdily built, there was no damage to the doors. They are beautiful. We couldn't be happier. Bev, our contact person at Cherry Tree Design, was extremely helpful and made suggestions to customize the design to fit our specific location. We highly recommend Cherry Tree Design.
Richard
USOverall a well designed and packaged product. However, there are a few recommendations. Assembly went smoothly except kick panel was .06 inches too high but I could fortunately trim the excess since it was a concealed cut. More thought needs to be put into the valance end caps. Only one mitered end was provided on our custom order. I am to miter the other end plus the two end caps. For anyone except a very well-equipped finish carpenter the average DIY'er will find it impossible to miter the extremely hard, tight grained bamboo without special tools. I didn't do a great job joining the mitered corners and it ruins the effect of the rest of the precision product. No end caps for the extruded aluminum rail are provide so an adhesive has to be applied by the user. I suggest that Cherry Tree Design provide pre-mitered end caps, miters at both ends of the facia piece and leave only one simple square cut for the installer.