Beautiful Product, Fantastic Customer Service Yes, there are cheaper alternatives out there. However, I sadly learned from experience that "cheaper" means poor quality and terrible customer service. At Cherry Tree Design, quality of the product speaks for itself, but I can't say enough good things about the service and support I received... from my first contact, through several design consultations, and the total ordering process. These folks know how to do it right and treat customers right.

Excellent Design and Value The staff at Cherry Tree Design was very patient with all of my questions and helping me compare multiple designs before making a final decision. The doors arrived safely and are beautiful as an opening to a new walk-in closet. My only suggestion would be to provide larger samples of the screen material (even if it means charging a small fee). The current sample sizes are too small.

Outstanding Product Quality and Customer Service Every part of the buying experience with Cherry Tree Design was top notch. The sales team provided samples and custom design options to meet my specific needs. The communication from preorder to delivery was timely and responsive. Excellent packaging and shipping brought the product to my door. Customer service was responsive to my requests after the sale. The quality of the shoji closet door system enhances the value of my home. I love the product and their service and would buy from them again.

Cherry Tree provided great design help … Cherry Tree provided great design help and I carefully reviewed all measurements before signing off on the order, but one of the door tracks was shipped with the wrong width. Fortunately, it was too long and the installer had experience and the right tools to cut it properly. One other recommendation I would make is to stain all sides of pieces that could be installed with either side visible to the room, such as a narrow groove bottom track. The product looks great and creates the effect we wanted.

Very well made shoji doors Very well made shoji doors. The plywood kick panels could be a better stain match to the solid cherry elsewhere, but overall very attractive and well constructed. Customer service was very good. Crating for shipment was excellent, which is a good thing. FedEx Freight was a nightmare to deal with, lost (then found) one of the two packages, and obviously treated them very roughly.